Gavin Teichner

Australia’s largest life insurer TAL has launched some key enhancements to its award winning financial protection retail product suite, Accelerated Protection.

The new version of Accelerated Protection not only contains various product improvements, but a number of newly enhanced service elements have been introduced.

TAL Life General Manager Retail Insurance Gavin Teichner said the changes were aimed at improving the adviser and customer experience.

“TAL is committed to building on the existing strength and long-term sustainability of its product and service offering,” he said.

“The new features of Accelerated Protection coupled with the new service elements are all designed to make life easier for advisers and customers.”

“The product enhancements will all be available to existing customers, where available, as we constantly strive to provide the best life insurance solutions for Australians.”

With an estimated 70% of all life insurance now purchased within a superannuation structure, TAL has developed a new income protection product structure that provides customers with the flexibility of cover both in and outside of super.

Accelerated Protection’s new Superlink IP structure allows customers to link an Income Protection Super policy  to an Income Protection Standard or Premium policy outside of super.

This provides the value and tax advantages of IP through super but with the benefit of highly-featured cover outside super.

Key enhancements include:

• A series of new critical illness benefits relating to heart conditions to be made available to new and existing customers (where available).
• New Superlink Income Protection structure that allows linking between super and non-super insurance products, but importantly addresses any limitations associated with structuring through super thereby providing retail protection at superannuation prices.
• The IP benefit ‘to Age 70’ is now available for many occupation classes via the TAL Superannuation and Insurance Fund and platform super.
• Service changes that streamline the tele-interview booking process, almost eliminating cancellations and fast-tracking application completion.

“We’re always looking to build on our strengths to deliver high quality outcomes for our customers,” Mr Teichner said.

“Our focus with this upgrade has been to deliver long-term and sustainable insurance solutions, and to ensure that our current customers don’t miss out on these enhancements where available.

“At TAL, our aim is to help everyday Australians protect the things they love and value and make it easy for them to do so.”

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