John McMurtrie

Leading superannuation administration, data analytics and registry company Link Group yesterday announced the location of its new Melbourne offices at 727 Collins Street, Docklands.

Having invested more than $300 million in technology and systems over the last seven years, and more than doubled its workforce, the decision to establish a new Melbourne base is part of Link Group’s global growth strategy.

The custom-designed 20,000sqm space will be over 10 floors in Tower 4 of Collins Square, one of five interconnected commercial towers designed by award-winning Melbourne architectural firm Bates Smart.

Due for completion in mid-2016, Link Group has secured naming rights to the building, which will bring together Melbourne-based staff from various business units including Link Market Services, AAS, Superpartners, Empirics and Syncsoft.

Last night about 100 Link Group staff attended the launch party at Collins Square, having entered a staff ballot to attend the event at a “mystery location”.

Link Group Managing Director John McMurtrie said: “We’re excited to finally announce the details of our new office to accommodate our growing presence in Melbourne. Our new Collins Street base reinforces our long-term commitment to investing in people as well as technology, and we’re aiming to build on the success of our current superannuation service and technology hub at Rhodes in Sydney.”

Originating in Australia in 2002 as Link Market Services, Link Group has grown over the past decade to become a leading superannuation administration, data analytics and registry company, offering a range of information, technology and service solutions to its global network of superannuation and corporate clients.

The organisation is structured across four core business divisions: Pensions & Superannuation (which includes AAS, Superpartners, Link Super and Money Solutions), Information & Data Services (which includes Empirics, Syncsoft and CMR Direct), Corporate Markets (which includes Link Market Services and Orient Capital) and Property Services.

Focus on service as integration continues

The integration of Superpartners into Link Group will see Superpartners’ client funds transitioning onto Link’s Pension & Superannuation business platform, aaspire, over the next two years.

To lead the project, Link Group appointed former CEO of IQ Group, Graham Sammells, as Head of Integration. Mr Sammells will be responsible for overseeing fund transitions, as well as other aspects of integration, including the establishment of a model office, client engagement and move to the new Melbourne office.

Mr McMurtrie reinforced Link’s priority of maintaining quality service across existing superannuation clients during the transition period.

“Our focus is to continue to providing high levels of service to all our super fund clients, and developing our technology capabilities to deliver innovative products and operational efficiencies. Planning for the transition of new funds onto aaspire is progressing smoothly, and we will continue to invest in our people and systems, leveraging our growing scale to deliver the best outcome for all our clients,” Mr McMurtrie said.

Link Group Pensions & Superannuation division administers more than 70 funds, managing on their behalf more than 10 million member accounts and 1 million employers.

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