The winners were announced at the industry events – UAC Adelaide Expo and ANZIIF Group Life Seminar. These awards honour individuals who have gone above and beyond to display professionalism in their workplace and with their customers.

ANZIIF CEO Prue Willsford highlighted the winners’ professionalism and passion for the industry. “Congratulations to Lucy and Claire, who are both very deserving winners of the Making a Difference Award. It’s fantastic to see their dedication to creating a positive impact on their local community, the industry, and customers,” says Willsford.

Congratulations to the Making a Difference Award winners in the following categories:

Life

Lucy Hartley – Claims Service Manager at Swiss Re: Lucy was praised for her proactive and holistic approach to supporting customers’ mental health, that goes above and beyond what is expected within her role. Commenting on her award, Hartley highlighted the important role claims professionals have in supporting community wellbeing.

Underwriting

Claire Burke –  Manager, National Speciality Risk Team at CHU Underwriting Agencies: Claire Burke has made waves in the world of diversity and inclusion and commented on her win in the Underwriting category.

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