Katrina Shanks

 ANZIIF has expanded its professional development offering to help insurance professionals build practical capability in AI and cyber risk, two of the industry’s fastest-moving areas. The expansion includes a new trilogy of short courses in AI, alongside a new short course in cyber risk.

The AI trilogy offers a structured pathway to build capability in how AI should be assessed, governed and applied responsibly, while a new short course in cyber risk equips professionals to recognise, prevent and respond to today’s most pressing threats.

Katrina Shanks, CEO of ANZIIF, says these new short courses respond to a clear need for practical, industry-specific education as both risk areas accelerate.

“As AI becomes embedded in everyday decision-making, professionals need more than general awareness, they need the practical skills to assess data, apply governance standards and manage risk with confidence,” Shanks says.

“This trilogy gives insurance professionals a clear, structured pathway to build that capability, whether they’re just starting to engage with AI governance or looking to deepen existing expertise. Paired with our new cyber risk course, it means the industry now has practical tools across two of its fastest-moving risk areas.”

The AI trilogy

• Understanding data-centric AI examines how data quality, bias, privacy and security shape AI performance, risk and accountability.
• Understanding the Artificial Intelligence management system standard explores the principles behind responsible AI governance, including impact assessments, risk management and practical application of the Standard.
• Developing responsible AI systems looks at how to support safe, fair and inclusive AI systems across the AI lifecycle, helping learners identify technical and ethical risks.

Cyber Risk

• Cyber risk: What insurance professionals need to know covers the drivers behind rising cyber attacks, common threats and warning signs, and practical strategies to help clients prevent, respond to and recover from cyber incidents.

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Mark Silveira

ANZIIF has launched AI Ready Mindset: How to Learn and Adapt, a new short course designed to help insurance professionals develop the ability to thrive as technology continues its evolution; arguably one of the most important skills for the future of work.

The 60-minute course is a brand new non-technical skills offering developed specifically for the insurance profession.

As emerging technologies continue to reshape the way people work, the course takes an honest look at the opportunities and challenges presented by AI and explores how curiosity, judgement and continuous learning can help professionals respond effectively.

ANZIIF General Manager of Industry Engagement, Mark Silveira said the course focuses on a capability that will remain valuable regardless of how technology evolves.

“This course isn’t about mastering a particular AI tool or technology. It’s about developing the judgement, curiosity and learning habits that help professionals succeed in a changing workplace.”

“What makes it different is its insurance focus, combining an understanding of adaptive learning with industry-relevant scenarios and practical tips for the workplace professionals can apply straight away.”

Designed for every career stage within the industry, the course explores habits that support growth and resilience, helping participants recognise opportunities, ask better questions and make informed decisions.

By the end of the course, learners will understand how to apply the ADAPT learning framework, identify productive learning behaviours and put practical strategies into action across a range of workplace situations.

The course also includes interesting and thought-provoking AI activities, plus a practical action checklist to help participants continue applying their learning long after the module is complete.

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Katrina Shanks

ANZIIF has announced the inaugural 2027 ANZIIF International Summit, a landmark event that will bring together the brightest minds in insurance, risk management and financial services as the profession prepares for a new era of disruption and opportunity.

To be held at the Sydney International Convention Centre on 11–12 February 2027, the first-of-its-kind Summit is expected to attract more than 900 delegates and feature over 22 leading international and local speakers.

Bringing together influential executives, policymakers, innovators, emerging leaders and decision-makers from across Australia, New Zealand, Asia-Pacific and beyond, the two-day event has been designed to challenge conventional thinking, spark new ideas and equip delegates to develop practical strategies for the future.

Through keynote presentations, panel discussions, case studies and interactive sessions, the Summit will explore the forces reshaping insurance, including artificial intelligence, digital transformation, climate resilience, cyber risk, regulation, customer expectations, leadership and the future workforce.

ANZIIF CEO Katrina Shanks said the Summit reflects the scale of change facing the profession.

“The future of insurance won’t be determined by technology alone. It will be determined by the decisions our profession makes today about trust, resilience, leadership and the value we deliver to society.”

“The ANZIIF International Summit is where those conversations happen; bringing together the people who won’t just respond to the future but help define it.”

More than a conference, it is an opportunity to step back from day-to-day pressures, gain a global outlook and join the conversations that will influence the next chapter of insurance.

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A highly respected insurance leader with more than 30 years’ experience across underwriting, distribution, customer strategy and executive leadership, Clarke brings deep expertise spanning insurers, underwriting agencies and broker partnerships.

As CEO of 360 Underwriting Solutions, Clarke leads one of Australia’s largest underwriting agency groups, overseeing 22 agencies and working closely with local and international capacity providers to support the placement of complex and specialised risks.

Prior to joining 360, he held a range of senior leadership roles at QBE, including Chief Customer Officer for Commercial Lines.

ANZIIF President Scott Leney says Clarke’s appointment would further strengthen the Board’s connection to the evolving needs of the insurance sector.

“Jason brings extensive industry experience, strong commercial acumen and a proven ability to build trusted relationships across the insurance value chain,” Leney says.

“ANZIIF’s role is to support a skilled, confident and future-ready profession. Jason’s perspective across underwriting, distribution and customer engagement will be invaluable as we continue to strengthen professional capability and help the industry navigate a period of significant change.

“His appointment reflects ANZIIF’s commitment to ensuring our governance draws on contemporary industry leadership and practical experience from across the profession.”

Clarke says he is honoured to join the ANZIIF Board at a time when the industry was facing both significant challenges and opportunities.

“Throughout my career, I’ve seen firsthand the impact that professional development, strong industry networks and shared standards can have on both individual careers and organisational success,” Clarke says.

“ANZIIF plays a vital role in helping insurance professionals build capability, adapt to change and achieve their career aspirations. I look forward to contributing to that mission and supporting the continued development of our industry.

“Insurance is ultimately a people business. As technology, customer expectations and risk environments continue to evolve, investing in the capability and professionalism of our people has never been more important.”

Clarke’s appointment further reinforces ANZIIF’s commitment to advancing professional excellence across the insurance and finance sectors through trusted learning, meaningful membership and industry recognition.

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Katrina Shanks

ANZIIF’s South Australian insurance community has come together to achieve record-breaking fundraising and attendance results at the 2026 ANZIIF South Australia Charity Luncheon, delivering significant support for the Zahra Foundation and the vital work it undertakes.

An extraordinary $45,402.70 was raised, more than doubling the highest amount previously raised through the luncheon, while also welcoming the largest number of attendees in the event’s history.

ANZIIF CEO Katrina Shanks says the occasion demonstrates the impact that can be achieved when a community comes together to support an important cause.

“To see record attendance alongside our highest-ever fundraising result is truly inspiring,” Shanks says.

“It reflects the generosity of our members and industry partners, as well as the strength of our shared commitment to supporting organisations that make a meaningful difference in people’s lives.”

Award-winning comedian Geraldine Hickey served as master of ceremonies, guiding guests through an afternoon of entertainment, connection and fundraising, including a lively silent auction.

Funds raised through the luncheon will directly support the Zahra Foundation’s work, helping the organisation continue and expand programs that empower women to achieve financial independence, rebuild confidence and create safer futures for themselves and their families.

ANZIIF extends its sincere thanks to its Corporate Partners, Pickles and QBE, and the South Australian Committee, Rod Winders, Blaise Silva and Shannan Gardner whose leadership and generosity ensured the success of this important event.

The organisation is also grateful to the many individuals and businesses that donated auction items and experiences, helping drive this outstanding and memorable outcome.

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Katrina Shanks

ANZIIF’s 38th General Insurance Breakfast returns on Tuesday 28 July, bringing together industry leaders and professionals for a timely debate on the forces reshaping general insurance.

This year’s Breakfast builds on the momentum with a stronger focus on the strategic, regulatory and commercial pressures redefining the industry. As customer expectations rise, regulatory scrutiny intensifies and market conditions continue to evolve, the event will explore a central question facing the sector:

“Brokers. Insurers. Agencies.
Who holds the influence; and who is driving meaningful progress?”

The General Insurance Breakfast remains one of the industry’s most established and influential forums for insight-led discussion, bringing together professionals across broking, underwriting, agencies, insurance services and leadership roles looking to stay ahead of change.

Held from 7:30am to 9:30am, the Breakfast will feature ANZIIF’s proven debate format, designed to challenge perspectives, encourage open discussion and unpack the trends shaping the future of general insurance.

A dedicated industry update session will also provide a timely overview of key regulatory and policy developments shaping general insurance.

ANZIIF CEO Katrina Shanks says the Breakfast continues to stand out because it creates space for the industry’s most important conversations at a time of significant change.

The Breakfast also offers valuable networking opportunities over a seated breakfast, giving attendees the opportunity to connect with peers, exchange ideas and strengthen relationships across the industry.

The General Insurance Breakfast is conducted under Chatham House Rule to encourage open discussion and the sharing of ideas and insights.

Early bird pricing is available until Friday 12 June, with individual tickets and table bookings now open.

Seats are expected to fill quickly. Reserve your place at the table and be part of the conversation.

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Scott Leney was re-appointed as ANZIIF President, with Brendan Dunne continuing as Deputy President.

The AGM also confirmed the appointment of Blazenka Skender, Head of People & HR Business Support, APAC at Everest, to the ANZIIF Board.

Leney thanked outgoing past President Ben Bessell for his leadership and contribution to the organisation since joining the Board in 2019.

“Ben has made a significant contribution to ANZIIF during a period of important transition and strategic development for the organisation,” Leney said.

“His leadership, professionalism and commitment to the industry have helped position ANZIIF strongly for the future.”

Leney said the organisation remained committed to supporting professionalism and capability uplift across the insurance and risk sector.

“Our priority is ensuring ANZIIF continues to provide trusted guidance, robust learning pathways and ethical leadership as the sector navigates rapid technological change,” he said.

“We remain committed to growing our impact, deepening our partnerships and ensuring ANZIIF continues to set the benchmark for skills elevation and professional recognition.”

The AGM also recognised the contribution of departed Board members Kimberley Jonsson, Diego Ascani, Tim Tez and Catherine Dixon, and acknowledged Claire Young following her appointment as the organisation’s Chief Operating Officer.

ANZIIF CEO Katrina Shanks congratulated the organisation’s 2025 graduates during the graduation ceremony following the AGM.

“In a fast-changing and more complex world; shaped by climate risk, rising customer expectations, emerging technologies and global uncertainty, we need more than qualified professionals,” Shanks said.

“We need true insurance professionals, people who bring together technical expertise, empathy, curiosity and a strong sense of responsibility.”

The AGM also highlighted ANZIIF’s continued investment in education, member experience and industry engagement, alongside a strong financial position and an ongoing strategy refresh examining the future of professionalism in insurance.

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Katrina Shanks

As regulatory expectations on Responsible Managers continue to increase, ANZIIF has launched a new short course, RG105 Responsible Managers, designed to support professionals responsible for maintaining organisational competence under the AFSL regime.

Under ASIC’s RG105, AFSL licensees must demonstrate organisational competence under s912A(1)(e). Responsibility sits directly with nominated Responsible Managers (RMs) across broking, underwriting, claims, compliance and operations.

Responsible Managers are under growing pressure to demonstrate capability, oversight and accountability in practice.

This course is designed specifically for current Responsible Managers and those overseeing RM obligations.

It is particularly relevant for professionals responsible for day-to-day financial services decisions, including senior brokers, claims leaders, underwriters, compliance managers and operational leaders.

Responsible Managers are required to demonstrate ongoing competence each year to maintain compliance as regulatory expectations evolve. Importantly, this course supports this annual compliance requirement and provides a practical, efficient way to evidence capability and support audit readiness.

Through practical scenarios, interactive activities and applied assessment, participants build the capability to:

• Understand and apply RG105 in day-to-day decision-making
• Demonstrate organisational competence in line with ASIC expectations
• Take a risk-based approach to oversight, escalation and governance
• Respond to current regulatory priorities including DDO, scams, technology risk and unfair contract terms.

ANZIIF CEO Katrina Shanks says the course addresses a clear industry need for practical, repeatable compliance capability.

“Responsible Managers sit at the heart of organisational competence, and expectations have never been higher,” Shanks says.

“This course provides a clear and practical way for Responsible Managers to meet their annual compliance obligations, while strengthening the quality of decision-making across their organisations.

“It’s designed to build knowledge and help professionals demonstrate competence in a way that stands up to regulatory scrutiny.”

The 1-hour online course includes scenario-based learning and knowledge checks, with an option for Recognition of Current Competency (RCC) to support experienced professionals in validating existing skills efficiently.

Completion includes a digital badge and practical resources, with content reviewed annually to reflect regulatory change and emerging risks.

This course is the first in a series of targeted compliance-focused programs ANZIIF is developing to assist insurance professionals in meeting evolving regulatory expectations with confidence.

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Katrina Shanks

ANZIIF will host its Annual General Meeting (AGM) on Thursday 21 May 2026 at Rydges North Sydney, followed by a Graduation Ceremony celebrating student achievement across the profession.

Bringing together members from across Australia, New Zealand and Asia, the event reflects ANZIIF’s role in supporting a connected and professional insurance community.

The AGM provides ANZIIF members with the opportunity to engage with the organisation’s governance and strategic direction, including consideration of reports and financial statements, and updates on board composition.

Following the formal proceedings of the AGM, the Graduation Ceremony will recognise the accomplishments of members who have completed qualifications and advanced their professional capability over the past year.

The combined event highlights ANZIIF’s ongoing commitment to raising professional standards while fostering connection and capability across the industry.

ANZIIF CEO Katrina Shanks says the event combines reflection, recognition and connection.

“This is an important moment for our members to come together, reflect on the year that was, and recognise the achievements across the profession,” she says.

“Our members are at the heart of everything we do. Their commitment to learning, professionalism and supporting one another is what continues to strengthen the industry.”

The event is open to ANZIIF members and invited guests, with the AGM component exclusive to members only.

Program:

• Annual General Meeting | 12:30 – 1:30pm | Whiteley Room
• Graduation Ceremony | 1:30 – 2:00pm | Whiteley Room
• Networking and Refreshments | 2:00 – 3:00pm | Whiteley Room

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Irene Lai

ANZIIF is marking a major milestone, with the 60th year of its Reinsurance International Study Course (RISC) continuing to deliver one of the most immersive and sought-after learning experiences.

Widely regarded as the premier reinsurance program in the southern hemisphere, RISC equips professionals with the capability and confidence required for leadership in today’s complex risk environment.

Delivered over four intensive days, the program combines expert-led sessions with hands-on syndicate work, covering areas including risk appetite, capital management, catastrophe modelling and program structuring.

For decades, RISC has helped shape leading minds across insurance and reinsurance, building technical expertise while strengthening how participants think, collaborate and lead in real-world contexts.

Irene Lai, Group Head of Underwriting Governance, Sustainability and Standards, QBE, and Chair of the RISC Organising Committee, said the program’s enduring strength lies in its ability to translate complex concepts into real-world capability.
“RISC is designed to challenge participants to think beyond theory and engage with the real decisions that shape reinsurance outcomes. The syndicate model creates an environment where people can test ideas, learn from experienced practitioners and build the confidence to apply those insights in their own roles.”

At the heart of RISC is its signature syndicate simulation, an intensive, hands-on experience where participants step into the role of decision-makers, working in teams to design a reinsurance program for a fictional insurer.

Guided by expert syndicate leaders from across the globe, participants define risk appetite, evaluate options, engage with stakeholders and present recommendations to a simulated Board.

The experience mirrors the realities of the market, building both technical capability and commercial judgement.

RISC also offers direct access to the reinsurance market, along with the opportunity to build meaningful professional connections through shared challenges and collaboration.

Participants leave with a deeper understanding of how reinsurance interacts with strategy, financial performance and regulatory requirements, along with stronger communication, teamwork and decision-making skills.

What’s included:

• An unforgettable four‑day immersive program
• Three nights’ stay at a premium 4.5‑star hotel
• Chef‑designed dining experience across all four days, with breakfast, lunch, and dinner fully catered
• Expert-led sessions and real-world case study
• Syndicate simulation with dedicated mentorship
• Networking with industry leaders and peers
• 15 ANZIIF CIP points upon completion

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