Financial wellness: The top 5 strategies to improve member engagement

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Outstanding customer experience aided by financial wellness programmes are playing a crucial part in ensuring Super funds generate deep and meaningful member engagement. This engagement is key to retention and growth. But what does it look like, and how do you get there? From conversations with Shannon O’Shea, partner and head of member and corporate

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How engaged are super fund members?

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SS&C’s has released its latest Whitepaper Driving member engagement and loyalty with digital communications. The survey – SS&C first superannuation stealth survey – found that Australia’s super funds enjoy a fairly healthy level of satisfaction from members. However, it was found there is little room for complacency with super funds missing opportunities to capitalise on

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