Andrew Proebstl

The online experience of legalsuper members has been further improved with the recent launch of a new cloud-based Member Online portal.

Built in partnership with Link Group – the retirement and superannuation solutions leader – the market-leading platform uses real-time data so legalsuper can engage with members in a more meaningful way, with the benefit of personalised one-to-one experiences.

The platform delivers on legalsuper’s commitment to provide busy legal professionals with the best possible online experience including easy to navigate information, tailored offerings, communications and services – all provided via an intuitive and simple content management system which also makes it easy for the fund to self-manage down the track.

Andrew Proebstl, Chief Executive, legalsuper said “This upgrade in our online platform is a game changer. New features include more personalised experiences and increased security measures to protect member data, using Link Group’s enhanced security and data technology to ensure ‘privacy by design’ and multi-factor authentication, while retaining features our members know and regularly use.”

The superior capabilities and modern design of the new platform make it even easier to use and convenient for legalsuper members to actively manage their super or pension online. With further platform innovations in the pipeline, we expect continued uplift going forward.

Dee McGrath, CEO, Retirement & Superannuation Solutions, Link Group, said “We are proud of our strong, long standing partnership with legalsuper and very excited to bring our latest capabilities to their members, and to launch this market-leading platform together. With super engagement on the rise, we are committed to partnering with legalsuper to ensure the new member online platform continues to stand out from the rest through data-driven, personalised solutions for members.”

Administering 9.5 million Australian superannuation accounts, Link Group actively seeks new innovations to continue strengthening its leading, global retirement solutions. Link Group’s ongoing investment in new technologies means we continue to work closely with clients to build flexible solutions at-scale, which are robustly tested to support personalised needs and changing member expectations.

The new Member Online platform is available to all Link Group superannuation clients.

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Andrew Proebstl

legalsuper has extended its partnership with Link Group by introducing a new digital intra-fund advice service to members through Link Group’s Super Blueprint.

Developed in response to a rise in members seeking advice online, Link Group’s Super Blueprint condenses complex financial concepts into comprehensible and accessible advice for superannuation fund members. Integrating into Link Group’s registry system, Super Blueprint prepopulates the members legalsuper information making it easier for them generate their own advice.

With over 10 years of experience and continual learning, Super Blueprint takes a personalised approach to delivering advice specific to member interest topics such as investment choice, insurance, projected retirement needs and contributions.

Commenting on the expanded offering, Andrew Proebstl, Chief Executive, legalsuper, said: “legalsuper continues to focus on providing members with access to information and advice to help them make the most out of their super and retirement.  Extending our partnership with Link Group into digital advice is an exciting step for the fund. Through the use of APIs from Link Group’s market leading technology, we believe Super Blueprint will provide our members with even more benefits.”

Super Blueprint makes superannuation advice accessible and affordable to all members and furthers Link Group’s commitment to transforming member experience. The bespoke algorithm has undergone rigorous, independent testing by a global actuary to provide personal intra-fund advice to superannuation fund clients and their members.

Duncan McPherson, Chief Executive Officer, Link Advice, Link Group, said legalsuper’s expanded advice offering through Super Blueprint would encourage members to take a bigger interest in their balances and accumulation:

“Digital innovation is shaping the future of the super industry. The analytics and advice provided through Super Blueprint will give members a clear balance and benchmark for how their super is performing, this encourages more informed decisions on plans and a more positive attitude towards contribution.

“Uncertain market conditions have people taking a closer look at their nest eggs, and choosing funds that can provide easily accessible advice on the accumulation and protection of superannuation amounts.

Super Blueprint allows members to understand more about how to get the most of their super and to ensure they take the necessary steps to achieve their goals in retirement.” said McPherson.

Super Blueprint has already been integrated and is available to existing legalsuper members through their member hub.

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