The role is responsible for leading the delivery of health services to customers and members across Zurich’s Retail and Group Life segments, with a focus on supporting their whole health journey across physical, mental, financial and social wellbeing.

Dr Vriens has over 20 years’ experience in financial services across Australia, Asia Pacific and New Zealand. Most recently, he held the position of Vice President, Head of Insurance Technical Services at Manulife Asia, which included responsibility for the Chief Underwriter, Chief Claims Manager and Chief Medical Officer and development of the Asia Health Strategy.

Prior to this, Dr Vriens held several positions at Suncorp, including Chief Medical Officer and Head of Claims in Australia, and Chief Operating Officer and General Manager of its Retail Life Business in New Zealand. 

Dr Vriens said, “As a leading global insurer and one of the largest retail life insurers in Australia, Zurich has a strong reputation for its delivery of health and wellbeing solutions that support customers throughout their health journey.”

“I am delighted to be leading Zurich’s Health Services team, which provides support to several critical areas of the business and plays an important role in driving Zurich’s continued momentum across the prevention and resilience space,” Dr Vriens said.

Dr Vriens will be based in Sydney and will commence in the role on 11 November 2024

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