Lambros Lambrou

Aon Risk Solutions Australia named ‘Large Broker of the Year’ for the third year in a row at Australian Insurance Industry Awards

For the third year in a row, Aon Risk Solutions Australia, a business of Aon plc, has been named ‘Large Broker of the Year’ at the Australian Insurance Industry Awards, held in Sydney last week.

Lambros Lambrou, CEO of Aon Risk Solutions Australia, said the win is significant in its recognition of Aon’s ability to empower results for its clients:

“These awards are about the industry acknowledging its peers which makes the accolades all the more meaningful.

“We are focused on providing distinctive value to our clients across all our markets from sole traders through to large corporates . As the magnitude and complexity of risk continues to rise, Aon’s industry leading analytics and deep industry insights provides clients with a factbase to make better informed decisions around their risk management and insurance strategies. Our experienced broking teams have proven time and time again their ability to secure world class innovative and competitive solutions across local and global insurance markets. We are very proud to be awarded the Large Broker of the Year accolade for the third year in a row, a testament to our ongoing commitment to both our clientele and the insurance industry.”

Hosted by the Australian and New Zealand Institute of Insurance and Finance (ANZIIF) and founding partner Asia Insurance Review (AIR), these are the peak awards honouring achievements in the Australian insurance industry.

On winning the ‘Large Broker of the Year’ category, ANZIIF cited Aon’s strongly client-driven activities, “with the firms ‘Client Promise’ ensuring an emphasis on personalised service plans in order to meet individual client needs.”

The judges also noted “Aon’s proven customer satisfaction figures and continuous review of client services as integral to securing the award, as well as its efforts to educate clients. The firm’s success in providing risk management assistance was also highly regarded.”

“The Large Broker of the Year Award recognises the enormous efforts that our colleagues go to in order to exceed client expectations and lead the industry,” said Mr. Lambrou. “Our focus is always on connecting with our clients – understanding their needs and delivering the full Aon capability to create exceptional outcomes.

“From ‘creating the insight’ to leading the market, we continuously raise the benchmark on service, client experience and innovation – to empower results,” said Mr Lambrou.

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Peter Crewe

Life insurance specialist AIA Australia has been named ‘Life Insurance Company of the Year’ at the 10th Annual Australian Insurance Industry Awards – the second in as many years.

In front of over 800 industry leaders, Government and association representatives, AIA Australia won the ‘Life Insurance Company of the Year’ category, ahead of fellow finalists BT Financial Group and MLC/NAB Wealth. Hosted by the Australian and New Zealand Institute of Insurance and Finance (ANZIIF), the awards honor the achievements of companies and individuals within the Australian insurance market.

A panel of 16 industry experts—all leaders in their field – named AIA Australia the winner of this award for its responsiveness to customer needs, financial strength, innovative approach to technology and demonstrated effort to improve the image of the industry for customers and intermediaries in Australia.

Commenting on the win Peter Crewe, Chief Executive Officer, AIA Australia said he was honored to be recognised for a second consecutive year among the industry’s finest, and attributed the award to AIA Australia’s commitment to building long term and highly valued partnerships with its clients and customers.

“I am proud of the team at AIA Australia for their efforts and contributions which have led to this award. To win in consecutive years demonstrates that we continue to be successful in building trusted business partnerships that deliver the market leading products and services in an environment of significant industry change”, Mr. Crewe said.

AIA Australia’s performance has continued to be strong over the last 12 months. Recent Plan for Life figures  (Y/E 30 March 2013) show that retail in-force business has grown by more than double the market rate (23% for AIA compared to broader retail market growth  of 10%). On the Group front, AIA Australia remains number one for market share, with just short of 25 per cent of Group Risk Premium Inflows.[1]

The ANZIIF award is the latest of a long list of achievements for Australia’s fastest growing life insurer, which in the last 12 months also won the 2012 Smart Investor Life Insurer of the Year, 2012 ANZIIF Life Company of the Year and the 2011 Super Review/ Heron Partnership Group Insurer of the Year awards.

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[1] 24.68 per cent Market Share for AIA Australia, Group Risk Premium Inflows as at Y/E March 2013, Plan for Life statistics.

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