Neo joined Chubb in 2019 after spending more than 15 years working in financial services in product management, marketing and digital banking roles. In 2022 she was promoted to her most recent position of Division Head, Consumer Lines, Singapore where she was instrumental in driving strategic digital initiatives and building key partnerships.

On announcing Neo’s appointment, Howell said, “Serene’s impressive track-record combined with her transformational leadership style, business acumen and creativity make her the ideal leader of our substantial Accident & Health business across Asia Pacific. Her promotion is testament to our depth of talent in the region.”

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In his new role, Mr. Howell will have overall responsibility for the financial performance of Chubb’s consumer business which comprises accident and health and personal lines insurance. He will report to Paul McNamee, Regional President of Asia Pacific for Chubb.

“Ben is a key member of the Asia Pacific regional leadership team. Under his leadership as Regional Head of A&H, he has proven to be very innovative and entrepreneurial in expanding the product range of the business, building new relationships and strengthening major affinity partnerships,” said Mr. McNamee. “He has excellent management experience in engaging people across the business through clarity of vision. As a people-focused leader, he is also known for building high performance teams while taking a strong interest in their career development with Chubb.”

Mr. Howell has more than 20 years of experience in the insurance industry including more than a decade in Asia. He commenced his career at Chubb’s predecessor company in Sydney, Australia in 2002 before embarking on his international career three years later with another insurer. Having gained valuable experience in the commercial business and working with diverse cultures, he returned to Chubb in 2016 to grow his career even further.

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