Jenneke Mills

MLC Expand, one of Australia’s largest and fastest growing super and retirement platforms, has launched a suite of practical myGov guides to help financial advisers find key super information and uncover planning opportunities for clients in the new financial year.

Developed by MLC Expand’s Technical Services team, the guides show advisers and their clients how to locate important Australian Taxation Office (ATO) super information in myGov, including Total super balance, concessional contribution cap history, non-concessional contribution information and transfer balance cap details.

MLC Expand General Manager, Sales and Adviser Success, Cable Rickard, said the guides reflect the platform’s focus on service and its commitment to helping advisers, and their support teams, deliver the best client outcomes.

“At MLC Expand, we’re focused on partnering with advisers and giving them the tools, service and support that make their day-to-day easier,” Mr Rickard said.

“A simple five-minute check is one of the easiest ways advisers can validate key super information, avoid contribution cap issues and open up more proactive conversations with clients. That’s what these guides are about, helping advisers save time and spend more of it on what they do best, which is delivering great advice.”

MLC Expand Head of Technical Services, Jenneke Mills, said, “The guides were developed with a clear understanding of how critical myGov information can be in helping financial advisers make appropriate superannuation recommendations.”

“As advisers cannot access this client data directly, the resources are designed to give clients clear, step-by-step instructions to locate the relevant information and share it with their adviser, helping support more informed advice conversations.”

Four practical checks for the year ahead

1. Total super balance: Checking a client’s balance at the end of the previous financial year helps advisers assess whether contribution strategies remain available and whether balance-based thresholds affect their recommendations.
2. Carry-forward concessional contributions: Clients with unused cap amounts from the previous five years may be able to contribute more than the standard annual cap, subject to eligibility. This is often relevant for clients with variable income, bonuses or interrupted work patterns.
3. Non-concessional contributions: Clients thinking about larger after-tax contributions may need to check whether they are already in a bring-forward period and how much cap space remains.
4. Transfer balance cap information: After indexation of the general transfer balance cap, retirees may benefit from reviewing their transfer balance account before they start or restructure retirement income streams.

“At MLC Expand, we know that advisers who start these conversations early are best placed to help clients make the most of opportunities, while still treating myGov as one reference point alongside fund records and each client’s individual circumstances,” Ms Mills said.

Financial advisers who already use MLC Expand can access the guides through the Technical Library within the secure MLC Adviser Online portal. Advisers not currently using MLC Expand can reach out to an MLC Expand Business Development Manager for access at myexpand.com.au/adviser/contact-us.

The post MLC Expand launches myGov guides to help advisers access critical super information appeared first on AdviserVoice.