Catherine Osborne

The Australian and New Zealand Institute of Insurance and Finance (ANZIIF) is excited to announce that the 2024 General Insurance Breakfast will focus on the transformative role of AI in the insurance sector.

This highly anticipated event provides an invaluable opportunity for insurance professionals to delve into the current, critical issues that are shaping the future of the general insurance sector.

This year’s General Insurance Breakfast will centre around AI’s transformative power, exploring both its benefits and limitations. A panel of leading industry experts will discuss the innovative applications of AI that are driving business growth to provide attendees with a competitive advantage in the market.

The panel will also cover the future of generative AI in risk management, along with considerations around privacy, data security, and the regulations that will impact AI’s future use in insurance.

The panel of speakers set to present include:

• Catherine Osborne, Chief Claims Officer Pacific Region, Marsh
• Tim Rafton, Executive General Manager, IAG
• Brett Rutledge, Strategic Director, SENSEMAP
• Steven Tuften, Director of AI & Emerging Technology, Steadfast

“There is no doubt that generative AI is at the forefront of our minds as we begin to navigate what its applications could be for insurance businesses. This is an unmissable opportunity for insurance professionals to gain insights from leading experts and stay ahead in the evolving AI landscape”, says ANZIIF CEO, Katrina Shanks.

The General Insurance Breakfast will take place on Wednesday the 4th of December at the Sheraton Grand Sydney Hyde Park, from 7:00am to 10:00am.

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Ms Roberts has more than 25 years’ experience in the financial services sector, most recently as CEO of Lazard Asset Management Pacific Co. in Australia and Chair of the Investor Working Group for the 30% Club.

On making the announcement Chair of the ZAS Board, Winsome Hall, thanked Ms Osborne for her service.
“I’d like to acknowledge Catherine’s time on our board, in particular her work overseeing the claims committee, as well as the audit and compliance of the Board,” said Ms Hall.

“Susan’s extensive experience means she is in a great position to continue this momentum and I look forward to welcoming her to the Board.,” she said.

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