Mei Sun Yee

ANZIIF is proud to launch the 2026 ANZIIF Business School, a new industry learning initiative designed to equip insurance professionals with the skills and insights needed to confidently navigate the rapidly evolving risk landscape.

Designed as a university-style learning experience, the program will feature four expert-led sessions delivered across a single day, combining practical expertise with peer exchange.

The inaugural event will be held on Thursday 18 June at the University of Technology Sydney, where participants will hear directly from industry leaders and gain insights that can be applied immediately in the workplace.

Participants will learn the latest developments on the following topics:

Session 1

The Future Direction of Insurance in Australia (Speaker to be announced shortly)

Session 2

Trends in Quality Assurance & Regulatory Operations

Speakers:

• Prue Monument – General Manager Code Compliance, AFCA
• Jared Orth – Senior Manager Code Compliance (General Insurance), AFCA
• Insurance Broking Presenter – AFCA (Speaker to be announced shortly)

Session 3

Cyber: Trends and Emerging Products including AI (Speaker to be announced shortly)

Session 4

The Growing Impact of Natural Catastrophes on the Insurance Industry

Speaker: Dr Mei Sun Yee – Analytics Manager Australasia, Munich Re

ANZIIF is pleased to announce that Prue Monument, General Manager Code Compliance, Australian Financial Complaints Authority (AFCA) will lead the session covering trends in quality assurance.

This timely session will examine the key challenges facing general insurers, life insurers and insurance brokers, including the navigation of emerging risks, meeting community expectations, and delivering good customer outcomes.

Joined by Jared Orth, AFCA Senior Manager Code Compliance (General Insurance), Prue will lead a panel discussion to share takeaways from her work monitoring Code compliance and explore how insurers and brokers can better meet their Code commitments.

In addition, ANZIIF welcomes Dr Mei Sun Yee, Analytics Manager Australasia, Munich Re to present The Impact of Natural Catastrophes on the Insurance Industry. Dr Yee will explore the growing impact of natural catastrophes and how insurers are redefining the way risk is assessed, priced and transferred.

This session unpacks the shift in claims patterns, the emergence of parametric insurance, and the strategic implications of a world where past data no longer reliably predicts future losses.

A flexible format will allow participants to attend individual sessions of their choice or curate their own personalised experience, complemented by a variety of dedicated networking opportunities.

Between sessions, a sponsorship marketplace will allow professionals to connect with solution providers, explore emerging services and continue important industry conversations.

Katrina Shanks, CEO of ANZIIF, says the ANZIIF Business School initiative reflects the organisation’s mission to prioritise and support professional growth, development and confidence across the industry.

“The ANZIIF Business School reflects our commitment to educating, connecting and leading the insurance profession. By bringing together industry expertise with practical learning, we are helping professionals strengthen capability, raise standards and prepare for the challenges and opportunities shaping the future of our industry,” Shanks says.

Places are limited. Members and non-members are encouraged to secure their sessions early for what promises to be a compelling and energising day of learning.

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The General Insurance Breakfast is a valuable opportunity for insurance professionals to explore the current, critical issues shaping the insurance landscape.

Dr Orth leads AFCA’s Code Compliance team, supporting the General Insurance Code Governance Committee in its role monitoring and enforcing the Code of Practice. With expertise in regulatory and compliance matters, Dr. Orth brings indispensable knowledge to the session.

In his keynote address, Dr. Orth will explore the landscape of Code Compliance, highlighting current trends and pinpointing key opportunities for industry improvement.

“The General Insurance Code Report recommended significant changes to the current code which will be wide and far reaching. This breakfast session will keep you up to date with what the key recommendations are,” says ANZIIF CEO, Katrina Shanks.

Alongside Dr. Orth’s keynote, the General Insurance Breakfast will feature a panel discussion with prominent industry experts. The panel will delve into the transformative power of AI, examining its potential benefits and limitations while addressing considerations around privacy, data security, and regulatory compliance.

The General Insurance Breakfast will take place on Wednesday 4th of December at the Sheraton Grand Sydney Hyde Park, from 7:00am to 10:00am.

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