Josh Funder

Household Capital Three Pillars Forum Demands Holistic Retirement Funding Solutions September 16, 2021 The 2021 Household Capital Three Pillars Forum was held on September 16 and attended by hundreds of industry leaders and stakeholders.

Since commencing in 2019, the Household Capital Three Pillars Forum, has grown to welcome a larger number of panelists, this year including three expert panels.

Sponsored by Household Capital, the Three Pillars Forum is determinedly independent and seeks to unite all three pillars of retirement funding: superfunds, the Aged Pension and home equity. This year the Three Pillars Forum was hosted by Australian journalist and broadcaster Ali Moore.

Panel One: Australian retirees are the wealthiest in the world; but are they loving life?

Opening with a plenary address from Senator Anne Ruston, this consumer-focused panel was joined by Ben Hillier, Troy Sloan, Jeremy Duffield, Noel Whittacker and Kyra-Bae Snell and looked at the lack of retiree confidence, despite their wealth.

In her remarks, Senator Ruston, Minister for Families and Social Services, highlighted Australian paper millionaires, saying, “We want our senior Australians to enjoy the best quality of life during their retirement and one of the key factors in achieving this is financial independence. The three pillars you are discussing today, the Aged Pension, superannuation and voluntary savings are so important to this and form the basis of Australia’s retirement income system.

“To improve the welfare of our older Australians, these three pillars must work together and be fit for purpose. For many senior Australians the Aged Pension is a key source of retirement income, but with housing prices increasing significantly in recent years, we are seeing many of our senior Australians paper millionaires with limited ability to access the benefits of their appreciating assets.”

Ben Hillier, General Manager Retirement Solutions at AMP, spoke to the lack of information available to retirees saying, “I like to use the analogy that that’s like putting someone into a lifeboat, when they’re expecting to go on a retirement cruise. They’re perhaps thinking that it’s going to be the cruise of a lifetime. We whack them in a lifeboat, load them up with lots of provisions and push them off and say, “There you go, enjoy your retirement.”

“They say, “Well, how long do I need to make these provisions last?”. “Well, you figure it out!”. “How much do I consume?” Well, it’s entirely up to them. We’re putting all the risks onto the retirees. Which is just far too much to expect for people who aren’t finance professionals.”

Jeremy Duffied, Executive Chairman of SuperEd and Retirement Essentials, described his perfect solution, saying, “In a utopia I’d go for simplicity because we must have one of the most complex systems in the world from the superannuation system to the Aged Pension system, to our advice regulation. I’d be looking for every opportunity I could to simplify things but I don’t expect that utopia to develop. I would do things like pursue the retirement income covenant and try and make retirement income forecasts readily, widely available, to help people understand what that means, because it helps them address the great questions of how much can I spend and how long will it last.

“Encouraging retirement income forecasts is something that super funds and the government can do. I would push super funds to help people get into account based pensions at the right age and not to stay an accumulation too long. And I would encourage super funds to keep their members into retirement, even if they have relatively small balances.”

Panel Two: Housing and funding retirement; the economic boost of a trillion dollars of Australian retiree property

Focussed on the economy, this panel opened with an update from Professor Hazel Batemen, before the international panelists Andrew Kail, Professor Thomas Davidoff, Emma Dawson, Tim Lawless, James Hickey and Bob Officer explored the potential economic boost from releasing the $1 trillion dollar Australian retiree property portfolio.

Tim Lawless, Head of Research at CoreLogic Asia Pacific, spoke to the rapidly rising value of the Australian property market, saying, “It was only back in early April that we estimated the overall asset value of housing in Australia had broken the $8 trillion mark. And by the end of August, it had risen to $8.9 trillion. And almost without a doubt, by the end of September, we’ll have an asset class that’s worth about $9 trillion.”

Emma Dawson, Executive Director of Per Capita, said, “For a lot of Australians, in fact, the vast majority of working Australians, the family home is where their wealth is stored. And as we age, the capital gain that people have made on that property over the last 20 to 30 years is of no use to them if it’s not improving their standard of living. And it’s about enjoying those years of your retirement, where you’re still healthy and well enough to enjoy life spending a little bit more money then, so that you are reaping the benefits of having made that capital gain.”

James Hickey, Partner at Deloitte, said, “It’s not just the Aged Pension and superannuation. It’s also now including other forms of wealth, including housing wealth in considerations for people, when they look at their retirement. I think that we should give the incentive to financial planners to actually see it as an obligation upon themselves to understand the role of the family home, and the repository of wealth that that could present. Under the Retirement Income Covenant, it may well require superannuation trustees to have an understanding of the value of the home, of the member and what role that could also play in a retirement income strategy. So, there is a ground swell of momentum happening, and the encouraging thing is that equity release is being considered in a lot of those discussions.”

Panel Three: Longevity, a blessing or a curse?

Uniting the industry to fund an ageing population. The final panel united experts from every element of aged care funding including superannuation, the Aged Pension, home equity including the Pension Loan Scheme, and the latest in technology delivery. Dr Deborah Ralston both gave the introductory address and joined the panel along with Steven Reilly, John Maroney, George Haramis, Dr Joshua Funder.

Dr Deborah Ralston, Co-Author of the Retirement Income Review, said, “One of the things that we really want people to do is to enter retirement feeling confident and happy, about the fact that they are able to live a good quality of life, and that they can use their resources. Too often, people are afraid to spend their savings because they’re concerned that they’ll run out of money or there’ll be huge costs involved. And if we structure our products right, we can give people confidence to know that they’re not going to run out of money and that they’ll be able to afford the comfortable retirement that they saved for.”

Dr Joshua Funder, CEO of Household Capital, spoke to the positives saying, “We’ve got a real opportunity because we’ve got good healthcare and longevity, challenge and a benefit. We’ve got a good pension that’s sustainable, means tested, higher for those who get it than off shore when everybody gets a flat pension. Got good housing, residential property, and we’ve got a good superannuation system, but it’s not there yet for baby boomers. We’ve got great home equity that we can add and it’s already been declared in a world-leading way as the third pillar. So, funnily enough, Australia’s got the chance to meet the challenge of an ageing population with the existing componentry and the wealth that we’ve already saved.”

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Ali Moore and Joshua Funder

The 2021 Household Capital Three Pillars Forum will be hosted by Ali Moore and broadcast on September 16 from 9.30am to 1.30pm. Entry to the online event is free of charge and professionals from the financial services and retirement industries are invited to attend.

This year the forum has grown to encompass three separate panel events, covering consumers, the economy and the three pillars of the retirement industry. Senator Anne Ruston will deliver the plenary address while Dr Deborah Ralston, co author of the Retirement Income Review and Professor Hazel Batemen, one of Australia’s leading academic authorities on population ageing and the economy will both deliver key notes. Panelists come together with Ali Moore in the Covid-safe Melbourne studios, from around Australia, and from Europe and North America.

In its third year, Household Capital’s Three Pillars Forum has become a thought leader event, driving discussion and innovation throughout the retirement community sector. The Three Pillars Forum is unique in its focus on bringing together the power and resources of the super, aged pension and retirement home equity sectors, looking for cohesive, collaborative solutions which will create better outcomes for Australian retirees.

Dr Joshua Funder says, “We are delighted to welcome such a broad cross section of experts to our event. From industry leaders to the people whose lives they impact every day, we were committed both to providing the latest information and a forum in which views and experiences can be shared and learning can accelerate.

“We hope that by bringing together an eclectic selection of thought pioneers we have generated new conversations and facilitated networking to work towards our goal of a truly collaborative solution for retirement income funding.”

Panel one: Australian retirees are the wealthiest in the world; but are they loving life?

This panel will explore whether Australian retirees experience confidence and lifestyles that match being the wealthiest in the world. Topics covered included the challenges of delivering coherent financial advice and access to all three pillars of retirement funding, how to provide retirees confidence in their own wealth and lifestyles; the difficulty of accessing information and then implementing appropriate in-home care or aged care.

Panelists: Noel Whittacker, Kyra-Bae Snell, Ben Hillier, Troy Sloan, Jeremy Duffield.

Panel two: Housing and funding retirement; the economic boost of a trillion dollars of Australian retiree property

This session will explore the potential economic boost from releasing the $1 trillion dollar Australian retiree property portfolio.

The expert panel will look at the immediate benefits of releasing the funds into the market, economic multiplier effects of equity release and economic stimulus from both additional funding and consumer confidence. The panel will grapple with the potential positive impacts of intergenerational wealth transfer and the benefits of spending by younger people and the boost to the housing and renovations market as the bank of mum and dad fund their kids and as retirees spend on creating their ideal forever home. Andrew Kail and Professor Thomas Davidoff add valuable international insights.

Panelists: Andrew Kail, Professor Thomas Davidoff, Emma Dawson, Tim Lawless, James Hickey, Bob Officer.

Panel three: Longevity, a blessing or a curse? Uniting the industry to fund an ageing population.

The final panel unites experts from every element of aged care funding including superannuation, the aged pension, home equity including the Pension Loan Scheme, and the latest in technology delivery.

The panel will consider the challenges facing an ageing population and how the industry can unite to provide customer first solutions that give our retirees the very best outcomes. How do we meet the challenges of dealing with elderly and vulnerable customers while providing comprehensive, independent and user friendly guidance?

The panel will discuss key elements from the Retirement Income Covenant Outlook.

Panelists: Dr Deborah Ralston, Steven Reilly, John Maroney, George Haramis, Dr Joshua Funder.

About the Household Capital Three Pillars Forum

Household Capital’s Three Pillars Forum is now in its third year and has grown to be a major Australian retirement income industry event, uniting diverse thought leaders and creating innovation and collaboration.

The 2021 Household Capital Three Pillars Forum will be broadcast on Thursday, September 16 from 9.30am. Registration is free of charge.

Visit the Three Pillars website to learn more.

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Jeremy Duffield

Personalised digital advice provider SuperEd will add a unique retiree service for super funds and secure a direct-to-consumer offer after finalising its merger with consumer advice platform Retirement Essentials.

Retirement Essentials provides retirees with a concierge service which guides them through Centrelink’s complicated Age Pension application process. After the merger, SuperEd will become the only digital advice provider in the country that offers both a product-agnostic B2B and direct-to-consumer B2C offering.

The deal enables SuperEd to benefit from Retirement Essentials’ valuable insights into the online user experience and behavioural preferences of seniors. SuperEd is able to leverage these insights to enhance its B2B offering to super funds who are experiencing increasing numbers of members moving into retirement.

“The Age Pension is a vital source of retirement income for 70% of Australian retirees. Consequently, super funds need to help members plan obtain, and then retain, their Age Pension entitlements, and to properly incorporate the Age Pension income streams in their retirement income planning,” said Jeremy Duffield, co-Founder and chairman of SuperEd.

As part of the merger, Retirement Essentials founder Paul Rogan will join SuperEd as chief executive officer alongside SuperEd co-founder and managing director Hugh Morrow. Paul Rogan will be responsible for sales, marketing, advice and operations and will remain CEO of Retirement Essentials while Hugh Morrow will be responsible for technology, platform and client delivery. Rogan will increase his already significant stake in SuperEd and will join the board as part of an equity swap deal.

The merger expands SuperEd’s channels to market from its traditional offering via super funds, advisers and other traditional financial institutions to providing a complete B2B and B2C solution that can offer tailored digital advice and support service for both individuals and businesses.

“This places us at the cutting edge of digital advice solutions in Australia at a time when the major banks are divesting their wealth management solutions, independent advisors are ramping up their investment in innovation and super funds are stepping up to the challenge of delivering affordable financial advice to millions of Australians,” said SuperEd co-founder and managing director Hugh Morrow.

“When founding SuperEd, we had planned to develop a direct-to-consumer channel that could help cater to the ongoing advice needs of everyday Australians to complement the wholesale solution we provide to institutions. Merging with Retirement Essentials accelerates those plans and positions us strongly for future scale and growth,” he said.

“SuperEd and Retirement Essentials have a common vision to provide everyday Australians with independent financial services that are accessible, affordable and improve their financial wellbeing.”

“We are really excited to have Paul and the Retirement Essentials team join us on our journey as we look to give more Australians the opportunity to get quality financial advice.”

Rogan said his company’s Age Pension Concierge service, which is built and operates on the SuperEd platform, provides a compelling solution for helping address a major point for everyday seniors in dealing with Centrelink when applying for and maintaining their age pension entitlements.

Since launch in February 2018 Retirement Essentials has attracted material interest from seniors in its Age Pension service with more than 23,000 people using its Age Pension Eligibility Calculator to check their entitlements. Rogan said it was a large and fast growing market with Centrelink processing 174,000 Age Pension application claims in FY17.

“Retirement Essentials is now preparing to scale up our Age Pension Concierge offering and fulfil our purpose of providing everyday Australians with accessible and affordable financial advice. To that end, we are in advanced discussions with several membership based organisations interested in making our service available to assist their senior members,” said SuperEd chief executive officer Paul Rogan.

“We’re thrilled to be joining our strategic alliance partner SuperEd as we work together on developing broader retirement income solutions for everyday Australians. Jeremy and I have known each other for over two decades and I look forward to furthering our existing partnership by helping to grow our businesses together,” Rogan said.

Following the completion of its merger, SuperEd will continue to develop its platform and focus on promoting the Retirement Essentials offering to its existing B2B channels.

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The late George Vassos

Omega Global Investors (Omega) will host a February tribute to its co-founder and former managing director, Mr George Vassos, and all the money raised will support the Rare Cancers Australia charity.

George passed away in December 2016 from cancer aged just 46 years. He was survived by his wife Shannon and three young daughters. A tribute and celebration of George’s life will be held on 6 February 2018 at the offices of PwC in Melbourne.

Mr Vassos was a co-founder and former managing director of Omega Global Investors, a $4 billion Melbourne-based global investment manager launched in 2008 by Andrew Gruskin, Mathew McCrum and George Vassos.
Mr McCrum said George will be remembered as a committed family man, a trusted mentor and business partner and an important figure in the Australian financial services industry.

“George will be remembered as a loved and valued member of the broader community and as a role model for professionalism and integrity in the funds management sector. This event will commemorate his life’s achievements and celebrate his memory,” said Mr McCrum.

“All funds raised from the tribute will go to support Rare Cancers Australia, a charity close to George’s heart. George believed strongly in bringing people together to make a difference in the community,” said Mr McCrum.
Prior to co-founding Omega, Mr Vassos was employed for several years at Vanguard in Melbourne, where he helped to establish the fund manager’s relationships with financial advisors and others in the financial community. Vanguard has created an internal award in Mr Vassos’s name in recognition of his contribution to the Australian funds management industry. Before Vanguard, Mr Vassos also spent several years employed with the Colonial Group.

Tickets to the tribute are available for $150 per person and bookings can be made here. Guests will enjoy an evening of cocktails and canapes. Two-time Paralympian Kelly Cartwright will speak at the event. A silent auction will be conducted and raffles sold and all proceeds will be donated to Rare Cancers Australia.

SuperEd, the leading digital advice provider, and its Co-Founder, Jeremy Duffield, are also sponsoring the event.  Jeremy was Founding Managing Director of Vanguard Investments Australia when George joined. “I remember George fondly for his effervescence and drive, which helped the firm establish a beachhead in a new market for us. He was great as part of our team. We’re pleased to support this benefit for Rare Cancers Australia in remembrance of George.”

Andrew Gruskin, fellow co-founder, said George’s legacy would be long lasting. “Despite his absence, we are determined to carry forward the legacy and influence of George. The event will honour George, his family and his life.”

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