Daniel Mulino

The Australian and New Zealand Institute of Insurance and Finance (ANZIIF) is thrilled to announce the line-up of expert speakers presenting at the AICLA/ANZIIF Claims Convention.

A collaboration between The Australasian Institute of Chartered Loss Adjusters (AICLA) and ANZIIF, the Claims Convention is the leading insurance claims event in Australasia.

The event is designed to give attendees the insights and knowledge needed to tackle the key issues facing the insurance sector both now and moving into the future.

This year’s theme ‘Claims Under the Microscope- Driving Better Outcomes’, features a line-up of industry expert speakers, including:

• Dr Daniel Mulino, Chair of Standing Committee on Economics in Federal Parliament
• Emma Curtis, Lead Ombudsman for Insurance at AFCA
• Kylie Macfarlane, Chief Operating Officer for Climate Operations and Strategy at The Insurance Council of Australia (ICA)
• Jillian Pancott, Director of Forensic Accounting Services at Sedgwick
• Tim Koeppler, Executive Adjuster for Property at Charles Taylor
• Chris Bennett, Head of Virtual, Motor and Fusion at Crawford & Company
• Richard Gibson, National Manager Supply Chain and Incident Response at NTI
• Bean Healey, Senior Underwriter, Marine at AXA XL
• Chris Kenyon-Edwards, Associate at Burgoynes
• Dr Rita Matulionyte, Associate Professor at Macquarie University Law School

Topics covered at the Claims Convention include the Federal Parliamentary Flood Inquiry, lithium batteries and fire risk, oil contamination and environmental claims, climate change and marine issues, AI in settlement of claims, arson claims and more.

“Quality claims handling continues to be the focus of legislators, regulators and all industry participants. The attendance at this conference reflects the seriousness that the sector takes to continually raise industry standards and strive for good customer outcomes”, says ANZIIF CEO, Katrina Shanks.

The AICLA/ANZIIF Claims Conventions will be hosted on the 26th of September 2024 at the Sofitel Sydney Wentworth.

Registrations to the AICLA/ANZIIF Claims Convention can be made here or visit our website at anziif.com for more information.

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Stella Pruscino

The Australian and New Zealand Institute of Insurance and Finance (ANZIIF) is pleased to announce the panellists and theme for the 35th ANZIIF General Insurance Breakfast on 6 December at the Fullerton Sydney and online.

This year’s theme is Climate Change, Catastrophe, and the Effect on a Hard Market. The panellists will delve into this topic during two fireside chats and explore it from a range of perspectives in the general insurance sector.

The panellists include well-known industry leaders:

• Daniel Fogarty – CEO and Founder, Evari
• David Gow – Head of Claims, CHU
• Kylie MacFarlane – Chief Operating Officer, Insurance Council of Australia
• Stella Pruscino – Account Director, Edgewise
• Ryan Crompton – Managing Director, Risk Frontiers

Stella Pruscino is set to contribute her insights and advice into how insurers can avoid slipping into a soft market.

Pruscino emphasises the importance of long term strategies stating, “after many years of a firm market we are starting to see increased competition and a levelling of rates in certain classes of insurance, but we know all too well that maintaining a balance between risk and profitability is crucial.”

“For Brokers and insurers we need to be proactive in adjusting our strategies and focus on the long-term sustainability rather than the short-term gains that a shifting market can bring. I look forward to delving deeper into this topic at the event,” adds Pruscino.

Registration closes Thursday, 30 November.

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