Mark Silveira

ANZIIF has launched AI Ready Mindset: How to Learn and Adapt, a new short course designed to help insurance professionals develop the ability to thrive as technology continues its evolution; arguably one of the most important skills for the future of work.

The 60-minute course is a brand new non-technical skills offering developed specifically for the insurance profession.

As emerging technologies continue to reshape the way people work, the course takes an honest look at the opportunities and challenges presented by AI and explores how curiosity, judgement and continuous learning can help professionals respond effectively.

ANZIIF General Manager of Industry Engagement, Mark Silveira said the course focuses on a capability that will remain valuable regardless of how technology evolves.

“This course isn’t about mastering a particular AI tool or technology. It’s about developing the judgement, curiosity and learning habits that help professionals succeed in a changing workplace.”

“What makes it different is its insurance focus, combining an understanding of adaptive learning with industry-relevant scenarios and practical tips for the workplace professionals can apply straight away.”

Designed for every career stage within the industry, the course explores habits that support growth and resilience, helping participants recognise opportunities, ask better questions and make informed decisions.

By the end of the course, learners will understand how to apply the ADAPT learning framework, identify productive learning behaviours and put practical strategies into action across a range of workplace situations.

The course also includes interesting and thought-provoking AI activities, plus a practical action checklist to help participants continue applying their learning long after the module is complete.

The post ANZIIF launches new short course to help professionals build an AI-ready mindset  appeared first on AdviserVoice.

Mark Silveira

ANZIIF has announced the launch of a new high-impact learning experience in partnership with global specialists Unicorn Simulations, Underwriting DNA Insurance Simulation, an innovative virtual program designed to transform how underwriting capability is built and accelerate capability uplift across the insurance industry.

Held over two half-days, the simulation places participants inside a live, competitive insurance environment making real-time underwriting decisions across multiple classes of business, enabling them to see the immediate impact on performance, profitability and risk.

Rather than learning in isolation, participants apply concepts in a realistic, data-driven simulation environment, accelerating capability through experience, not theory.

Underwriting decisions carry real consequences, but in Underwriting DNA, participants can test, refine and build confidence in a risk-free setting, developing judgement, resilience and commercial awareness earlier in their careers.

The program shifts the focus from transactional underwriting to strategic portfolio management, equipping participants to balance growth, profitability, customer outcomes and risk appetite in a complex, evolving market.

Underwriting DNA is based on real-world data and has been delivered across leading global insurance markets, enabling participants to experience six years of underwriting activity within a compressed, interactive format.

Designed for early-career underwriters (0–3 years) and professionals in other roles such as operations or claims seeking broader underwriting insights, Underwriting DNA builds portfolio decision-making skills within a wider business and strategic context.

Participants will develop the ability to:

• Make more informed underwriting decisions across pricing, limits and risk appetite
• Understand and apply reinsurance structures
• Improve financial performance through better expense and portfolio management
• Analyse KPIs including ROCE, renewal rates and market share
• Collaborate effectively in dynamic, team-based environments
• Connect underwriting decisions to broader business and customer outcomes

Mark Silveira, General Manager Industry Engagement at ANZIIF, says: “The underwriting function is evolving, and capability needs to evolve with it. The Underwriting DNA Insurance Simulation moves learning beyond theory, giving participants the opportunity to make real-time decisions in a dynamic environment and build the commercial judgement our industry increasingly demands.”
Are you ready to reimagine underwriting, build real capability, gain practical skills, a commercial mindset and the confidence to make smarter decisions?

About the facilitator

The program is facilitated by Charlotte Phillips of Unicorn Simulations, an experienced global trainer who has delivered simulation-based learning for organisations including Allianz, AXA and Zurich, working with participants from early-career professionals through to senior leaders.

Program details:

Dates: Two half-days: 7 & 14 May
Time: 9:00am–12:00pm (AEST)
Format: Virtual (Zoom)
Capacity: 30 participants

The post ANZIIF launches immersive underwriting simulation to fast-track industry capability appeared first on AdviserVoice.

The recognition awards highlight individuals across different sectors in insurance who have gone above and beyond to display exemplary professionalism in their workplace, and with their customers.

The awards were established as part of ANZIIF’s ‘Year of the Insurance Professional’ initiative, with the aim of recognising individuals who have demonstrated exceptional professionalism in their workplace and towards their customers.

“ANZIIF’s Making a Difference Awards are a fantastic way to recognise exemplary professionalism in the insurance industry and shine a spotlight on our quiet achievers” says Mark Silveira, ANZIIF General Manager Industry Engagement.

“By celebrating the success stories within our industry, we can continue to uplift our peers, highlight the great work we do and raise the profile of insurance in the community. We encourage insurance professionals to enter, either by self-nominating, or nominating a colleague or peer who has demonstrated outstanding professionalism, commitment, achievement, and a genuine passion for the insurance industry'” Silveira adds.

All award winners will receive a prize valued at $500 AUD, a feature profile on the ANZIIF website, plus a digital badge verifying their award.

Making a Difference Awards Categories:

• Claims: Winner to be announced at AICLA/ANZIIF Claims Convention
• Life: Winner to be announced at ANZIIF Group Life Seminar
• Underwriting: Winner to be announced at UAC Adelaide Expo
• Reinsurance: ANZIIF General Insurance Breakfast
• General Insurance: Winner to be announced at ANZIIF General Insurance Breakfast
• Broking: Winner to be announced at ANZIIF General Insurance Breakfast

Entries will close Friday 25th August 2023.

The post ANZIIF launches annual Making a Difference Awards appeared first on AdviserVoice.

Tim Plant

The Australian and New Zealand Institute of Insurance and Finance (ANZIIF) has revealed the panellists for this year’s General Insurance Breakfast, which will be held at The Fullerton Sydney and online (hybrid event).

The panellists include well-known industry leaders:

• Tim Plant: Chief Insurance and Strategy Officer of IAG and ANZIIF President
• Susie Amos: Principal of Finity Consulting
• Jennifer Richards: Chief Executive Officer of Aon Australia

Mark Silveira, General Manager Industry Engagement at ANZIIF, will serve as the moderator at the breakfast, which will start from 7:45am to 9:30am AEDT.

Now in its 34th year, this is a must-attend event for insurance professionals who are keen to learn about the critical and current issues shaping the general insurance industry.

‘I don’t think that anything matches the complexity of the forces that we’re feeling right now,’ says Richards, who will share her perspective at the upcoming ANZIIF General Insurance Breakfast.

Along with the other panellists, Richards will reflect on the past year and contemplate the future of the industry.

The post ANZIIF’s panellists revealed for GI Insurance Breakfast appeared first on AdviserVoice.