The product will be the first of its kind in the market and it will also include offers of life insurance premium reductions for customers who demonstrate good management of their health condition by improving certain measures.

The product builds on TAL’s Health Sense proposition, a simple and rewarding program that supports all stages of health prevention through proactive health initiatives aligned to best global clinical protocols.

TAL Chief Commercial Officer, Individual Life, Tim Thorne, said TAL had developed the product to enable more Australians with diabetes to have access to life insurance cover as well as improve their health outcomes.

“Diabetes is a challenging problem for public health worldwide and the life insurance market for people living with diabetes is underserved. While some people with diabetes can currently access life insurance, the increased risks associated with diabetes mean that it is difficult for many people to get cover and it can be a long process.

“TAL’s specialised protection product will enable a larger number of people with diabetes to access the cover they need to protect themselves and their families when they need it most. Our offering will also reduce the time it takes for people to apply for and access cover. TAL has made a significant investment in redesigning the customer proposition for this product and integrating this into our existing infrastructure to provide a seamless adviser and customer experience”, he said.

TAL will be delivering the product in partnership with Kalibre, an international specialist in diabetes insurance. This enables TAL to leverage their unique technology and approach, which has been proven globally.

TAL Chief Medical Officer and Head of Physical Health, Dr. Priya Chagan, said, “At TAL, health is at the heart of what we do. We are always looking for new ways to empower people to protect their physical, mental and financial wellbeing. Diabetes is one of Australia’s fastest growing chronic conditions, so to have a product that will enable people with diabetes to live their best life, is really exciting and valuable.”

The diabetes product is the first in a series of Specialised Protection products TAL has in the pipeline to help customers manage known chronic conditions.

The post TAL to launch diabetes product in early 2020 appeared first on AdviserVoice.

The key changes include the realignment of the business around two business lines – Individual Life and Group Life and Investments.

Previously TAL’s Chief Distribution Officer, Tim Thorne has been appointed Chief Commercial Officer – Individual Life and is responsible for the end-to-end customer and adviser propositions within TAL’s Direct and Retail markets. Previously TAL’s Chief Commercial Officer, Andrew Howard has been appointed Chief Commercial Officer – Group Life and Investments, leading TAL’s activities and capabilities in the Group Life, Investments, Health Services, and retirement markets.

In addition, Darren Wickham has been appointed as Executive General Manager, Group Life and Gavin Teichner appointed as  Executive General Manager, Individual Life – these appointments reflect the size and scope of their responsibilities within these business lines.

Critical to the delivery within Individual Life and Group Life and Investments is TAL’s commitment to its customers, particularly around claims. Reflecting that priority, TAL has recently appointed Jenny Oliver to the newly created Executive role of Chief Claims Officer. Jenny was previously General Manager – Group Insurance.

TAL Group CEO and Managing Director, Brett Clark said, “It’s important that our leadership structure reflects our ongoing commitment to our customers, partners and community, and the importance we place on each of the markets in which we operate. Executive Leadership roles with an end-to-end focus on customer and partner outcomes in those respective channels, will enable us to realise greater agility in a rapidly changing landscape and allow for more effective and efficient management of our relationships with our customers and partners.

“I am confident that this structure, which is aligned to our overarching business strategy, will set us up well for ongoing success as we continue striving to deliver for our customers, partners, our people and the business as a whole.”

The post TAL realigns business for the future appeared first on AdviserVoice.

Dr Sally Phillips

Over 1,500 advisers across Australia have registered for the 2018 TAL Adviser Roadshows, which begin in Adelaide this Wednesday.

Advisers will be able to exchange insights with members of TAL’s Leadership Team, including Brett Clark, TAL Group CEO and Managing Director, Justin Delaney, TAL Chief Operating Officer, Tim Thorne, TAL Chief Distribution Officer, Niall McConville, TAL General Manager, Retail Distribution, Gavin Teichner, TAL General Manager, Individual Life and Dr. Sally Phillips, TAL General Manager, Health Services.

Dr. Sally Phillips will be speaking to roadshow attendees about how TAL partners with advisers to support their customers’ health and wellbeing.

Dr. Phillips said, “Engaging with customers on their health and wellbeing is one way advisers can deepen their customer relationships while positively impacting the health of their customers.

“With life insurers moving away from a purely transactional model to playing an active role in wellbeing, risk advisers have an opportunity to be a key stakeholder in empowering their customers to think proactively about their health.

“TAL is passionate about enabling advisers to support the health of their customers at every stage of life. One of the ways we do this is by aligning ourselves as closely as possible with the health community and providing advisers with educational tools that they can use to support their customers during their time of need.

“By working together to support our customers’ health and wellbeing, we are creating shared value and partnership through our customers’ entire journey,” she said.

See the full event details or to register for the TAL Adviser Roadshows.

The post TAL Adviser Roadshows to kick off in Adelaide this week appeared first on AdviserVoice.