MetLife Insurance, the Australian arm of one of the world’s largest insurers, has announced three senior appointments as it continues to build an enhanced customer experience and improve its product offering.
James Carey has joined MetLife in the newly created role of Head of Reinsurance and Regulatory Affairs. Mr Carey brings over ten years’ industry experience and will be responsible for developing and executing MetLife’s reinsurance strategy and ensuring the business is strongly equipped to manage and navigate regulatory change. Mr Carey joins from AIA, where he held a variety of senior roles, most recently as Head of AIA Vitality.
MetLife has also appointed Holly Dorber as Head of Government Affairs and Public Policy. Ms Dorber will be responsible for stakeholder engagement and strengthening MetLife’s ability to shape the Australian policy environment as a leader in the life insurance industry in Australia. Ms Dorber has previously held positions at AMP Financial Services and prior to that spent six years as a senior policy manager at the Financial Services Council.
In addition, Stephen Varney has recently joined MetLife’s growing Melbourne office as Head of Individual Pricing and Affiliate. Mr Varney brings over 20 years’ experience in pricing, product and actuarial consulting services, having worked at AMP, AXA, Colonial and National Mutual.
MetLife’s Chief Product and Marketing Officer Tim Tez said the new appointments further demonstrated MetLife’s focus on continual improvement and reinforced the firm’s goal of providing the easiest and most caring customer experience.
“James’s experience will be invaluable in centralising MetLife’s Reinsurance matters. By building stronger operating models to better identify, manage and control risk, both our business divisions and partners will benefit.
“Holly will also play a pivotal part in driving our engagement with regulatory and political stakeholders as we continue to manage change and raise industry standards in the Australian life insurance sector.
“Stephen has an impressive depth of knowledge and proven track-record to drive change. He will be instrumental to MetLife as we continue to strengthen our offering in the individual insurance space, working closely with our key partners.”