The Australian and New Zealand Institute of Insurance and Finance (ANZIIF) is delighted to announce that Hilary Bates, Chief Operating Officer (Australia & New Zealand) Zurich, has joined ANZIIF’s Board of Directors.
Hilary leads a team of professionals across Australia & New Zealand, dedicated to delivering operational excellence, outstanding customer service and technology solutions.
Hilary has held numerous senior roles in her six years at Zurich, including Chief Operating Officer for Life & Investments and Chief Claims & Operations Officer in General Insurance. She has more than 20 years’ experience in the insurance industry across Australia, New Zealand and the United States.
As a member of the Board, Hilary will contribute to the Board’s role of controlling, assisting and directing the work of ANZIIF as it strives to enhance standards and improve community understanding of insurance and finance in the Asia-Pacific region.
‘I am honoured to be elected Chair of Chairs on the ANZIIF Board.’ said Hilary Bates. ‘One thing that stands out to me about ANZIIF is the passion they have for those who have a career in insurance, and their engagement on emerging trends to ensure they are always evolving and relevant.’
‘ANZIIF play such an important role in enhancing the standards, education and professionalism of the insurance industry in the APAC region, and I look forward to continuing to contribute to this,’ said Ms Bates.
‘On behalf of the Board and the team at ANZIIF, we are delighted to welcome Hilary to the Board,’ says Prue Willsford, ANZIIF Chief Executive Officer. Hilary’s is a longstanding advocate of ANZIIF, and her extensive industry knowledge and experience will be invaluable to the board.’