Frank Lombardo
MUFG Retirement Solutions, a division of MUFG Pension & Market Services, has announced that it has been appointed by ElectricSuper as the fund’s new administration partner. The appointment marks the commencement of a strategic partnership supporting members across South Australia’s electricity supply industry.
Under the agreement, MUFG Retirement Solutions will provide core administration services supported by its integrated technology platform, bank-grade governance framework, and Clientfirst operating model. The partnership also covers contact centre support, online member services, and security and fraud management.
The transition, scheduled to complete in late 2026, will migrate accumulation, pension, and defined benefit members using MUFG Retirement Solutions’ proven methodology. The approach prioritises service continuity, data integrity, and operational resilience, ensuring ElectricSuper members benefit from a secure, scalable service model underpinned by modern digital capability and strong risk and compliance disciplines.
ElectricSuper, a South Australian exempt public sector superannuation fund, serves approximately 3,300 members, including around 700 pensioners and 300 defined benefit members, with funds under management of approximately $1.8 billion.
Frank Lombardo, CEO of MUFG Retirement Solutions ANZ, commented: “We are proud to partner with ElectricSuper. This collaboration demonstrates our ability to deliver complex fund transitions efficiently while maintaining the highest standards of governance and member service.
“It also reinforces our commitment to growth and innovation in the Australian superannuation market, helping funds like ElectricSuper navigate evolving regulatory requirements and member expectations while building a platform for long-term success.”
Melanie Muston, CEO of ElectricSuper, said: “Appointing MUFG Retirement Solutions as our administration partner supports our dedication to member experience excellence through each member’s superannuation journey. We are confident that working with MUFG Retirement Solutions will provide a smooth transition for our members and strengthen our operational capability.
“Their proven experience with both accumulation and defined benefit schemes and commitment to strong governance will bring benefits to our members and the fund. We are looking forward to working closely with MUFG Retirement Solutions and are confident that this partnership will enhance the overall member experience.”