WHK Group CEO & Managing Director, John Lombard, stated, “Perhaps the greatest fear we are hearing from clients around the carbon tax is uncertainty around costs. With cashflow sitting at the top of the surveyed SME’s worry list, concerns about rising on costs and managing margins are top of mind when it comes to the carbon tax.  I

“It will take a complete financial year for business advisers to gauge how SMEs are coping with the new tax and what it does to ongoing costs. Whether much of the “carbon concern” was ill founded is irrelevant. Businesses that operate in a global marketplace now have another tax on top of a strong Australian dollar and poor consumer confidence. While there are relief packages available, again for SME’s this can mean more red tape.”

Given all of these concerns, the resilience of the SME sector still shines through. 

Lombard continued, “It’s pleasing to see high %s around hiring intentions across Australia. Intention to hire is a great confidence measure because it is practical and shows that business expects a profitable outcome from having more staff.” 

Lombard concluded with a quote from an actual survey respondent that demonstrated the opportunities ahead in the sector:

I think the re-invention of traditional industries by the technology sector is an extremely powerful one. There are many smart people looking at old business models and asking themselves a simple question – can I use technology to help make this business more efficient, more effective and so forth.

4 July 2012

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The appointment of Andrew Macpherson represents a new direction for the firm. Andrew joins Crowe Horwath’s Sydney practice with around 30 years experience in financial and management consulting. Andrew was previously a Regional Managing Director for Accenture. 

John Lombard, Group CEO said “the appointment of Andrew is part of the firm’s new strategic direction. Andrew brings a wealth of experience across the financial services, technology, and telecommunications sectors”. 

“Andrew’s appointment is part of our vision to build our bank of expertise in the business advisory area supporting small to medium enterprises and high net worth individuals”, said John. 

Since joining the firm, Andrew has initiated a strategic review which identified a number of growth opportunities for the firm. 

“Working closely with our Principals and clients, it became apparent that we needed to change our business to continue to deliver value to our clients in a volatile market. Crowe Horwath is regarded as the market leader in the mid-tier accounting space and I wanted to ensure we maintain this position by focusing on servicing our client’s needs”, said Andrew. 

“We have re-structured our business around three key segments which will each be led by a senior Principal. We have also introduced new service delivery models that are tailored to meet our client’s requirements”, said Andrew. 

To support their growth strategy, Crowe Horwath’s Sydney practice is actively recruiting and over the past year has recruited 12 new Principals.

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The appointment of Mercer and Macquarie Private Wealth was the result of an extensive market review.

“With Funds under Advice of more than $6bn WHK is focused on providing clients with the best possible advice. We have undertaken an extensive review of our investment research over the last six months with a view to increasing our research capability in alignment with our investment philosophy. The investment consulting offered by Mercer and share execution capabilities offered by Macquarie Private Wealth was found to be an excellent fit for WHK and is consistent with our focus on finding ‘best of breed’ suppliers to assist us,” said John Cowan, WHK’s Head of Financial Services. 

WHK also undertook an extensive market review to appoint a new Head of Research.  This review has resulted in the appointment of Jeremy McPhail as Head of Research. Jeremy was the incumbent, and it is very pleasing to confirm our talent with WHK more than meets the market benchmark.

 “I am very pleased to be appointed to the role after a rigorous process and I am excited about coordinating our use of Mercer’s expertise for research throughout WHK accompanied by Macquarie Private Wealth’s services to help put that research into practice for our clients. Mercer is a leading investment consulting and research house with deep expertise in asset allocation and managed funds while Macquarie Private Wealth is the number one ranked full service retail broker by market share. Their expertise when combined with our existing internal capabilities will provide a greater depth of expertise for our growing base of advisers and diverse needs of our clients,” said Jeremy McPhail, Head of Research at WHK.

 “With our global network of qualitative researchers, consultants and asset class specialists, Mercer will bring innovative investment strategy and portfolio construction ideas to WHK,” said Brian Long, Mercer’s Head of Wealth Management in Australia and New Zealand.

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“What did surprise the WHK team was that half of the surveyed businesses are not seeking to increase borrowings and over two thirds aren’t hiring. These are certainly worrying times for business owners” said John Lombard, CEO & Managing Director WHK Group.

“The other surprise was the low level of understanding of how a carbon tax impacts on their business with a whopping 83% expressing a lack of understanding around the tax. Further, 73% believed that a carbon tax would have a negative impact on their business profits. It seems hard to see a positive anywhere at the moment for SME’s” said John Lombard, CEO & Managing Director, WHK Group.  

                                                
Bright light:  First time in 12 months, indications of decreasing interest rates for SMEs
There is a continuation of repricing loan facilities across the sector with a third experiencing a repricing upwards on their debt.  One bright light was that we had a small spike, with 7.2% experiencing a downward repricing (up from 2-3% over the past 12 months).

“While we only have anecdotal evidence to rely on from the survey, it seems that there is a new-found level of branch manager discretion and a willingness to not see the SME sector as a one-size-fits-all model by the banks.

“This could be a sea change for SMEs in their relationships with their banks. The swings in repricing, in both directions, indicate that there is more discretion on a case-by-case basis in looking at the creditworthiness for these smaller businesses.

“It might be worthwhile for SMEs approaching a bank review to work with their accountants and advisers to show their performance in the best light. This could either limit the higher repricing of credit or to better benefit from a downwards repricing on the cost of their debt.

“If businesses aren’t prepared, an increase in credit costs could very well push those small businesses under.  They are already experiencing higher costs for money and jolt of this magnitude may simply be too much,” said Mr Lombard.

Hiring: Forget about Christmas jobs coming from small business
With the Australian economy experiencing low unemployment numbers, the survey finding that two thirds are not going to hire new people is quite alarming.  This is regardless of seasonal factors like the run-up to Christmas or the post-Christmas lull for retail. These businesses are simply not hiring. “The survey respondents made comment about being hesitant to hire full-time staff. Their preference was for contractors and/or permanent part-time engagement. 

“The other point made by these small-business employers is that more onerous employment laws make full-time hiring less attractive.  The respondents believed that they did not have the resources of a big employer with an HR department to handle all of the issues around hiring/firing staff,” said Mr Lombard.

Carbon confusion
“These results question the success of the current education campaign re. introduction of a carbon tax. With 82.6% of respondents not understanding the effect of this tax on their business, it is hard to see what message has been understood. These business owners are a long way from understanding the impact of this tax,” said Mr Lombard.
Even thought the carbon tax was not understood, there was a clear belief by 73% of those surveyed that their business profit would decrease.

Global worries effect half of all respondents
Even though only 17% of SMEs are directly involved in import or export, just over half of all surveyed believe that the poor state of the global economy would impact their business sales.

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