FPA challenges financial services industry: “look at advice from the other side”


The Financial Planning Association (FPA) is encouraging the entire financial services industry to look at advice from the other side and demonstrate commitment to improving the quality of financial advice for Australians by registering for national Shadow Shopper workshops taking place in May.

The FPA, in conjunction with the Australian Securities and Investments Commission (ASIC) and the Financial Ombudsman Service (FOS), will address the latest ASIC Shadow Shopper Report through a series of best practice educational workshops throughout May in all major capital cities.

The FPA is urging all members of the advice community to take advantage of this unique opportunity to gain first hand insights from the key stakeholders involved in shaping and regulating the financial planning profession.

Mark Rantall, CEO of the FPA said: “The FPA has been working hard to ensure the integrity of the financial planning profession is upheld by its members throughout the country in order to provide Australians with a sense of trust and confidence.  The Shadow Shopper Report findings showed that there are still areas for improvement; as an industry we’ve come a long way but we’ve still got work to do.  Therefore, it is pivotal that we continue to focus on providing professional development initiatives like these workshops to our own members and all other stakeholders in the financial planning profession.”

“The FPA believes, as does its members, that sound financial advice is integral to ensuring the financial wellbeing of Australians.”

“This is a very rare opportunity for our own members and all other financial planning professionals to gain first hand insights from the Regulator, the Ombudsman, the professional body and leading practitioners – all in the same place, at the same time. These workshops are in line with our strategic efforts to raise the bar in the financial planning industry for the benefit of all consumers and challenge the whole financial services industry to look at advice from the other side.  We expect a substantial number of financial planning professionals to attend the workshops throughout the country, further proving the commitment to improving financial advice for all Australians.”

The FPA workshops will be held in Sydney, Brisbane, Melbourne, Perth, Adelaide and Hobart throughout May. Registrations are open now and attendance will earn 3 CPD points.

Workshops are open to all stakeholders in the financial planning industry and attendees have three weeks to register at www.fpabestpractice.com.au/shadowshopper.

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