Deakin researchers use AI to speed up IOOF customer processes

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Deakin researchers have partnered with financial services provider IOOF to apply artificial intelligence (AI) to the company’s in-house client administrative system – making processing times up to 400 times faster. The project, led by Deakin University’s Applied Artificial Intelligence Institute (A²I²), aims to streamline the handling of hundreds of email queries received by IOOF business […]

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The chance to resign – a poison chalice in dismissal claims

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An employee who is offered the chance to resign by their employer should think long and hard as it may prevent any claim against the employer thereafter no matter how well-placed that claim would otherwise have been. MARGE:     The power plant called and said if you don’t come in tomorrow, don’t bother coming in […]

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Advisers: what do they say when a client asks for Bitcoin in their portfolio?

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Australia’s newest crypto exchange and broker wants to help advisers manage the ‘Bitcoin question’. Mine Digital CEO, Grant Colthup, believes more advised clients will seek to broaden their portfolios to include digital currencies. He is seeing more investors seeking bid prices for buying Bitcoin or one of the other cryptocurrencies. “The Bitcoin/crypto question will start […]

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ASIC research confirms the need for change, says Australian robo advisor

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Leading Australian online investment provider, Six Park, says ASIC’s latest report (Financial Advice: What Consumers Really Think) confirms the need for industry change and showcases the great opportunities that lay ahead. Six Park co-CEO Pat Garrett said the research supported what was already anecdotally known throughout the industry – high fees and low trust are […]

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Nine in 10 Aussie Dads just want priceless time with family this Father’s Day – not useless gifts

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Gift givers should ditch cliché gifts like socks, wine and clothes this Father’s Day, with new research by MyState Bank revealing nine in 10 Aussie Dad’s put a family experience at the top of their wish list. The survey of 1,001 Australians commissioned by MyState Bank revealed that a huge 48% of Dad’s have received […]

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Zenith announces 2019 Fund Award Finalists

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Zenith Investment Partners is proud to announce the finalists for the 2019 Zenith Fund Awards. The Awards, now in their 8th year, recognise the top talent in the funds management industry across 22 categories and rely on Zenith’s independent insights and experience in assessing investment capabilities. Zenith’s Managing Partner David Wright believes the Awards provide an opportunity to honour […]

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OpenMarkets clients first to access NSX via mobile trading app

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OpenMarkets Australia, a digital investing platform with more than 30,000 accounts, is the first to offer clients the ability to invest into companies listed on the National Stock Exchange (NSX) on-the-go via their mobile app OpenMarkets Equix. The Equix mobile app is now available on Apple and Android devices, opening-up Australia’s second largest stock exchange to […]

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Pensioners set to get a pay rise

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AMP research has found part-pensioners could receive a lump sum payment of up to $178 for singles and $234 for couples when the federal government’s deeming rate changes come into effect next month. The deeming cut is the first since 2015 and was announced earlier this year. It will be backdated to 1 July meaning eligible part-pensioners […]

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MetLife Australia awarded Life Insurance Company of the Year in Australian Insurance Industry Awards

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MetLife has been named Life Insurance Company of the Year at the ANZIIF Australian Insurance Industry Awards. MetLife CEO Richard Nunn said: “We’re delighted to have won the Life Insurance Company of the Year award. It’s testament to the hard work and dedication of our staff and what we have achieved in the last year. […]

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Government accelerates decline of planners and accountants – economy employment and consumers suffer 

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The growing calls for government to stop interfering, over-regulating and irreparably harming the important financial planning and accounting sectors continues to fall on deaf ears with the economy, employment and consumers equal losers. Planners and accountants could accept the decline in their livelihood if it was the result of new technologies, outsourcing, overseas competition or […]

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