Data breach reporting – are you ready?

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You’ve heard about the new data breach reporting regime, but what exactly is it and what do you need to do to comply? Effective 22 February 2018, if your business is caught by the Privacy Act, you must report a ‘notifiable data breach’ to the Office of the Australian Information Commissioner (OAIC) and affected individuals. […]

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The business case for corporate social responsibility

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There is a clear link between an organisation’s environmental and social impacts, ethical practices and quality of its corporate governance and its long-term business success. And while corporate social responsibility (CSR) is typically associated with large companies, rather than small businesses, as the need to attract and retain the up and coming cohort of Gen […]

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Do you actually have a Strategy?

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I get it: coming up with a competitive strategy can be hard. But it is even harder if you don’t know what “strategy” is to begin with. And if you don’t what strategy is and haven’t deliberately decided what yours is, then you are destined to bob along in the general stream of market developments […]

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Consumer Choice Awards – And the winners are …

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Zurich is the 2017 Consumers’ Choice, taking out the premier award in last night’s Consumer Choice Awards (the Awards), a joint initiative of the Association of Financial Advisers (AFA) and the Beddoes Institute. “The Consumer Choice Awards give consumers who hold life insurance policies via financial advisers and people who make claims on those policies, […]

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AMP boosts LIF resource hub

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AMP has boosted its Life Insurance Framework (LIF) resource hub with the launch of a new video tutorial series and practice diagnostic tool to assist advisers in assessing and managing their LIF readiness. The video tutorial series, developed in conjunction with independent advice expert Sue Viskovic, features eight tutorials focused on practice management and aims […]

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Accountants get the short end of the stick – again

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Ever since the accountants’ limited licence regime was introduced, limited licensees have been at a disadvantage compared to full licensees. Red tape is unnecessarily complicated The application process for limited licensees is unnecessarily onerous. Even full licensees have never had to comply with some requirements, such as the need to make multiple declarations about their […]

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Adviser Q&A: Navigating toward the advice practice of tomorrow

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At Zurich, we’ve been partnering with financial advisers for many years to help develop resources and tools, and share best practice thinking to help ensure the continued success of the financial advice profession in Australia. Our research whitepaper, BusinessFIT: Navigating toward the advice practice of tomorrow, is one of the most recent additions to our […]

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Practical, peer-based learning favoured by self-licensed advisers

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According to a survey of self-licensed businesses in the IOOF Alliances network, advisers are looking for practical tools and expertise to gain efficiencies in advice delivery, compliance and client engagement. “Easy to implement client engagement tools are seen as a much-needed resource to engage the modern client” said Andy Marshall, National Manager IOOF Alliances. To […]

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Macquarie opens benchmarking survey to accounting and financial services firms  

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Macquarie has announced the launch of its industry-leading 2017/18 Accounting and Financial Services Benchmarking Survey and is calling on financial planning and accounting firms to participate. The second biannual Accounting and Financial Services Benchmarking Survey is designed to uncover the latest industry trends to help firms benchmark their performance against leaders and identify opportunities for […]

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The real cost of excessive payment surcharges

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On 1 September 2017, new restrictions were introduced that prevent businesses from passing on excessive credit card surcharges to their customers. All merchants who offer credit and debit card payment options to their customers cannot charge ‘excessive costs’ when accepting certain credit and debit cards. These rules apply to Visa, Mastercard and American Express credit […]

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