The five essential soft skills for professional advisers

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Technical knowledge will only take you so far, and sometimes (like when the world is in lockdown and there are no rational markets) they won’t take you anywhere at all. There are times when what you know just doesn’t matter.  Knowing how to deal with people is all that matters sometimes.  They are the two […]

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More than a synonym – what is a fit and proper person?

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The ‘fit and proper’ person test previously only applied to credit licensees – but now it applies to AFS licensees as well. The change is bigger than it looks Previously AFS licensees had a lower threshold test that a person be of ‘good fame and character.’ On the face of it, the change may seem […]

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CPD: Five steps to client engagement in times of crisis – part two

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Uncertain times generally mean anxious clients. The double whammy of a health and financial crisis means the need for you to connect with clients is more important than ever, but comes at a time when face to face communication is not possible. The first part of this article, sponsored by Zurich Australia, examined the first […]

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Wealth industry unemployment rising, but some firms selectively hiring advisers

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While the nation-wide impacts of the COVID-19 pandemic will result in a surge in unemployment in our wealth management industry (with forecasts of over 11% national unemployment), some planning groups are still hiring – as regularly reported in the trade press. Casuals were one of the first segments to be let go, with contractors soon […]

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CPD: Five steps to client engagement in times of crisis – part one

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The word unprecedented has been used with increasing regularity in 2020. We started the year in the middle of an unprecedented bushfire season that continued in its ferocity. The COVID-19 virus, which initially ravaged parts of China, is now a global pandemic. At a time when there’s an increasing (in fact, unprecedented) need for you […]

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Retain staff and increase business with non-cash incentives

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The COVID-19 pandemic is testing us all but innovation is thriving. Increase revenue, retain cash and keep staff and referral partners motivated by being innovative with non-cash incentives. If done right your business will be ready to ramp up quickly when the economy takes off again …whenever that is. What cash incentives can you use? […]

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Wealth industry unemployment rising, but some firms selectively hiring advisers

While the nation-wide impacts of the COVID-19 pandemic will result in a surge in unemployment in our wealth management industry (with forecasts of over 11% national unemployment), some planning groups are still hiring – as regularly reported in the trade press. Casuals were one of the first segments to be let go, with contractors soon […]

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CPD: An ethical framework for the remote practice

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At the beginning of 2020, few would have imagined having to implement business continuity plans and establish remote offices before the first quarter was out. In this article, sponsored by GSFM, we examine the processes you need to implement to ensure your remote practice abides by FASEA’s ethical framework and specifically, its Code of Ethics. […]

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In the eye of the storm financial planners steer a steady course

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Financial planning firms have weathered storms in the past, but nothing like what we are currently experiencing. In this challenging time advisers are faced with a raft of additional operational issues while keeping focused on their clients, providing them with the advice and support they require. The changing environment Throughout the industry there has been […]

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Eliminate tyre kickers and value your expertise

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Being properly valued for your expertise and eliminating the time-wasting tyre-kickers is an ongoing problem for most financial advisers. That is even more true for those making the transition from purely commission-based remuneration to generating fee-paying work where they are charging for that time or expertise. Managing the remuneration transition whilst also articulating your value […]

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