TAL’s latest claims data shows more people are benefiting from support the life insurer provides to Australians recovering from an injury or illness or adapting to life with a permanent disability 

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TAL’s latest claims data reveal that living claim benefits, paid to ill or injured customers, have grown to nearly 8 in 10 claims (78% or 28,450 customers) — up from... Read more continue reading

Chubb appoints Jon Longmore as Country President of Malaysia

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Chubb has announced the appointment of Jon Longmore as Country President of Malaysia, effective early November and subject to regulatory and other approvals. Currently Country President of PT Chubb General... Read more continue reading

Policyholder expectations pose challenges for life insurers at every stage of the customer journey

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The Capgemini Research Institute’s World Life Insurance Report 2025, published yesterday, reveals that the life insurance industry is struggling to meet today’s customer experience expectations, with legacy technology being a... Read more continue reading

TAL introduces new underwriting limits for customers

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Leading life insurer, TAL, is making it faster and easier for Australians to access cover with simplified underwriting that significantly reduces medical test requirements for new Life, Total and Permanent Disability and Income... Read more continue reading

Zurich Australia launches new TPD option

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Zurich Financial Services Australia (Zurich) has announced the launch of a new, industry-first Total and Permanent Disability (TPD) offering designed specifically to cover ongoing care requirements in the event of... Read more continue reading

Zurich Australia launches first dedicated women’s health benefit

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Zurich Financial Services Australia (Zurich) has launched the first dedicated corporate income protection benefit designed specifically to cover female health conditions and events. The benefit seeks to address the needs... Read more continue reading

Zurich releases 2023 life claims analysis

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Following the release of its ‘Cost of Care’ report, Zurich Financial Services Australia (Zurich) has published new analysis of its life insurance claims data[1], which found musculoskeletal conditions, cancer and... Read more continue reading

TAL launches real-time alteration quotes as part of an ongoing commitment to making it easier for advisers to do business

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In line with TAL’s ongoing commitment to enhancing the TAL Adviser Centre (TAC), the Australian life insurer has launched real-time alteration quotes for existing customers. This update is part of a significant... Read more continue reading

Zurich collaborates with UTS on AI solution for underwriting mental health

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Zurich Financial Services Australia (Zurich) has announced the conclusion of the first phase of its collaboration with the University of Technology Sydney (UTS) to develop Artificial Intelligence (AI) models designed... Read more continue reading

ClearView unveils enhancements to ClearChoice

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Listed life insurance company, ClearView, has made enhancements to its ClearView ClearChoice product series to deliver even greater value, flexibility and choice to customers, and modernise product design, particularly for... Read more continue reading