Vivo Companion to support Australians on the recovery journey

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Acenda has launched Vivo Companion, an industry-first app that will support Australians on their wellness and recovery journey. Andrew Beevors, Chief Claims and Transformation Officer, said the purpose-built app offered... Read more continue reading

Industry first to deliver Australians faster life insurance

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Australians will be able to access life insurance faster thanks to an industry-first initiative by Acenda that will streamline the processing of medical information.  Acenda has partnered with EQ Pathology... Read more continue reading

TAL supported more Australians last financial year, meeting an important community need

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TAL provided an important financial safety net for 54,000 customers and their families last financial year, paying $4.7 billion in claims – the equivalent of around $90 million a week. ... Read more continue reading

New research reveals Australians’ growing focus on life insurance amidst knowledge gaps

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Trusted direct Australian life insurer, NobleOak, launches its annual NobleOak Life Insurance Pulse Report, finding that more Australians are prioritising life insurance, even as they report a gap in understanding key... Read more continue reading

Life Insurance industry will play a vital role in Australia’s safety net

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The Chief Executive Officer and Managing Director of Acenda, Kent Griffin, says the life insurance industry has a vital role to play in Australia’s safety net to help address some... Read more continue reading

Climate change set to drive down school results and job prospects: Zurich-Mandala climate risk index

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Alex Morgan Extreme heat is set to reduce the academic attainment of Australian students by up to seven per cent, which could translate to $73,000 in lost earnings during their... Read more continue reading

Seven key factors driving life insurance policy cancellations

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Australians are questioning the value of their life insurance, turning to their financial advisers to help them decide whether to cancel, reduce or retain their life insurance cover. A perfect... Read more continue reading

TAL’s latest claims data shows more people are benefiting from support the life insurer provides to Australians recovering from an injury or illness or adapting to life with a permanent disability 

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TAL’s latest claims data reveal that living claim benefits, paid to ill or injured customers, have grown to nearly 8 in 10 claims (78% or 28,450 customers) — up from... Read more continue reading

Chubb appoints Jon Longmore as Country President of Malaysia

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Chubb has announced the appointment of Jon Longmore as Country President of Malaysia, effective early November and subject to regulatory and other approvals. Currently Country President of PT Chubb General... Read more continue reading

Policyholder expectations pose challenges for life insurers at every stage of the customer journey

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The Capgemini Research Institute’s World Life Insurance Report 2025, published yesterday, reveals that the life insurance industry is struggling to meet today’s customer experience expectations, with legacy technology being a... Read more continue reading