Advisers and accountants may need to rethink M&A plans

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The accounting and financial advice industry is awash with buying opportunities and cashed-up buyers are in poll position to snag quality assets with the institutions out of the running, according to a new paper by AZ Next Generation Advisory (AZ NGA). Build or buy: A guide to merger & acquisition fundamentals, the second paper in... Read more continue reading

Build capacity with virtual assistance

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Increasing professional service capacity is a challenge… do you wait until the decrease in service levels is costing you business? Or do you spend money you haven’t made yet to provide service which is not required by the extra clients you don’t have yet? As a financial planner, what extra roles do you assume when... Read more continue reading

The power of a vision: Because your future has to start somewhere.

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Vision is the thing that initially drives all progress.  Somebody’s view of how something can be…will be….is the catalyst for achievement of great change. Who will ever forget  the power of one man’s vision: “I have a dream….”? His vision of how the world could be. Should be. Would be. One day. But what was... Read more continue reading

Financial institutions spend 14% of operating costs on change management

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Financial institutions are spending, on average, 14% of annual operating costs on change management functions in order to drive greater productivity gains, a new PwC study has shown. According to PwC’s report, “Productivity 2021 and beyond: Upskilling the workforce of the future to create a competitive advantage in financial services,” more than one in four (27%) firms are spending more... Read more continue reading

CPD: A strong duty of care for seniors will increase the value of your business

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Strange as it might seem, financial advisers might be on the cusp of a golden era. Not only will it enhance their bottom lines, but it will increase the market valuations of their practices. For those that focus on senior Australians, the financial rewards could be even more pronounced. There are myriad reasons for asserting... Read more continue reading

Relationships are the foundation of ‘sticky business’

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For decades commencing in the 1980s, life companies and more recently regulators have been obsessed with finding ways to displace the role of the adviser as the ‘glue’ that connects the consumer to the institution. It first started at the height of the Readers Digest era when direct mail suddenly became flavour of the month by a... Read more continue reading

CPD: The $71,000 email and the art and science of client retention

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When 5 becomes 95 Client retention is regarded by many as the cornerstone of a successful, sustainable advice practice. And with good reason(s). The Harvard Business Review[1] tells us the cost of acquiring new customers is at least 5 times more expensive than keep existing ones. Furthermore, research by Bain and Company[2] (founders of the... Read more continue reading

CountPlus Member firm Cooper Reeves completes tuck-in acquisition

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CountPlus has continued its focus on strategic growth, with Brisbane-based Member firm Cooper Reeves Pty Ltd (Cooper Reeves) announcing it has completed a tuck-in acquisition to acquire the financial planning services of CBD Wealth Solutions Pty Ltd (CBD Wealth). Both Cooper Reeves and CBD Wealth are Member firms of the CountPlus-owned Count Financial. As part... Read more continue reading

IPO floodgates open as unprecedented number of companies seek to list on the ASX

Australian small cap investors have an unprecedented opportunity to gain exposure to new company floats, according to small companies specialist OC Funds Management (OC). At its September investor briefing, OC Head of Investments Rob Frost highlighted that the concentration of Initial Public Offerings (IPOs) seeking to list in the final stretch of 2020 was probably... Read more continue reading

COVID-19: Looking at the opportunities that come with technological transformation

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The modern workplace is increasingly flexible, collaborative and dynamic, and new technologies afford us the opportunity to collaborate and communicate effectively while working from home. However, for many employers and workers, that parity between effectiveness in an office environment versus a working from home scenario had not been fully tested until recently. That all changed... Read more continue reading