Class announces new appointments


Class has announced four General Manager appointments to its leadership team as part of the company’s new operating model designed to deliver greater focus on customer propositions and outcomes. The appointments follow the recent HUB24 Group announcement of Mr Steele as Class Chief Executive Officer who officially started in the role on Monday.

Mr Steele said: “Having participated in the interview process in recent weeks, I am delighted to announce several key appointments to the Class leadership team as we embed our new operating model led by a passionate, innovative and customer focused leadership team. The appointments are testament to the capability we have within Class as well as our ability to attract great talent to our business.”

Under the new operating model business lines are now aligned to Class and NowInfinity client propositions with responsibility for the support of HUBconnect offers now transitioning into the Class business. Three of the four new General Manager appointments have had previous roles within Class and are internal promotions.

Gary Cox, previously Head of Business Services, has been appointed General Manager, Class responsible for the delivery of customer service excellence across the Class suite of products – Class Super, Class Portfolio and Class Trust.

Tracy Williams, previously the company’s Head of Operations, has been appointed General Manager, NowInfinity to focus on the delivery of, and accountability for customer support and solutions.

Tom Sargent, previously the company’s Head of Technical Services, has been appointed to the role of General Manager Data/HUBconnect to develop and deliver data solutions that will enable efficiency and growth for our business partners and support the delivery of HUBconnect offers in market.

Jo Hurley joins Class as General Manager, Growth, leading a team that will focus on supporting our current customers and partners and as well building relationships and propositions for new customer segments. Ms Hurley is a highly respected SMSF expert and entrepreneur with deep experience and well established SMSF industry relationships.

Panos Alexandratos who has played a key role in the leadership team at Class for the last eight years will continue to drive the development and delivery of Class’s suite of products and services in his role as Chief Solutions Officer.

“The new appointments will position our business and our people to deliver on our strategy, including focussing on our core SMSF capabilities and enhancing our market-leading solutions. We will be working closely with our colleagues at HUB24 to develop innovative solutions that deliver great outcomes for our customers and collaborating with industry partners to grow the SMSF market,” Mr Steele said.

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