Aimie West
Acclaim Wealth has appointed long-serving executive Aimie West to the newly created role of Chief Operating Officer (COO), reflecting the company’s continued growth and focus on enhancing service delivery to its national adviser network.
The appointment recognises Aimie’s eight-year contribution to Acclaim Wealth, during which she has held senior business development and adviser services leadership roles and played a key role in the evolution of the business’s operating model and adviser support capabilities.
Most recently, as Head of Adviser Services, Aimie led the division supporting more than 750 financial advisers nationally, overseeing service delivery, operational transformation and adviser engagement initiatives. She created the Adviser Services division and operating model, introduced workflow automation and analytics capabilities, and led a range of technology and process improvements across the business.
CEO Terry Constable said the creation of a COO role reflected Acclaim’s next phase of growth and ongoing commitment to advisers.
“I’m proud to announce Aimie West’s appointment to the new role of Chief Operating Officer. This promotion reflects Aimie’s capability and the important role she’s played in Acclaim’s growth over the past eight years.
“Aimie has a unique understanding of our adviser community, having worked directly with advisers as a Business Development Manager before building our Adviser Services function from the ground up. Under her leadership, the team has become a critical part of the adviser experience and a key differentiator for Acclaim.
“As our business continues to grow, the introduction of a COO role will help us deliver a premium service model to advisers and manage our critical vendor relationships, at a time when Acclaim is investing heavily in both our technology and team capacity. . Aimie is exceptionally well placed to lead that next chapter,” said Terry.
Prior to leading Adviser Services, Aimie served as Acclaim Wealth’s Business Development Manager, working across adviser networks nationally and helping drive adviser acquisition, retention and business growth initiatives.
In her new role, Aimie will oversee operational strategy and execution across the business, with a focus on service delivery, adviser engagement, technology-enabled efficiency and scalable growth.
Aimie said the appointment is an opportunity to build on her existing strong partnerships and support Acclaim’s future growth.
“Acclaim has always been committed to putting advisers at the centre of what we do, and I am excited to take on this role at such an important stage in the company’s growth.
“Over the past eight years I have had the opportunity to work closely with advisers across the country and understand what they need from a platform partner. That insight will continue to guide how we evolve our operations, enhance service delivery and support advisers to grow their businesses.”
