- This event has passed.
AFA Masterclass with Amy Florian (Sydney)
- Start
- February 2, '18 - 9:00 am
- End
- February 2, '18 - 12:00 pm
- Cost
- $150
- Venue
- Hyatt Regency Hotel
-
Address
- 161 Sussex Street, Sydney, NSW, Australia, 2000
Client’s family members report that when they are treated compassionately after a death, they are more likely to do business with that firm even if they’ve never worked with them before. So deepen and add to your skills from with a 3 hour session with addition education, Q & A, and role play. Learn what to say when you go to services and extend your hand to your grieving client. Instead of having your pen hover over the condolence card as you agonize about what to write, gain experience and skill in offering true comfort. Turn your awkwardness into grace as you learn from an internationally recognized grief expert. Equip yourself to do the right thing, while building long-term loyalty, connections to the next generation, and gaining heartfelt referrals.