The Australian and New Zealand general insurance industry is undergoing significant change and the need to provide real-time self-fulfill requests via digital channels has become more important than ever.

Duck Creek and Hyland join in partnership to address these, and other key business issues faced by insurance organisations today. This includes helping insurers minimise the time, effort and costs associated with extending their claims application with capture, content management and customer communications management. Additionally, it helps build an innovative technology foundation with an agile, long-term integration strategy that is supported, tested, and enhanced against future versions.

This webinar is presented by Johan Nelis, Director Solution Consulting, APAC at Duck Creek and Kyle Blair, Director, Global Insurance at Hyland who will explore content based on the latest IDC Analyst Brief Integrated and Intelligent Document Processing in General Insurance. They will also share Duck Creek and Hyland’s joint customer success story and how they helped UTICA National Insurance Group to grow and thrive.

Our two expert presenters will cover several key questions, including:

• How can robust document and content management help insurers address unstructured data challenges?
• How can you compete and keep up with the challenges of rising Insuretech unicorns, by implementing a digital first approach?
• What are the organisational-wide benefits of an integrated and intelligent content management platform for insurers?

Learning Outcomes

At the end of this webinar, attendees will be able to:

• Understand why data capture and automation is efficient in document and content management
• Identify ways of processing applications by using precise criterion to expedite the process with out delay
• Discuss how integrated and intelligent content management platforms can be used to benefit faster response times and ease of data retrieval

Register for the event.