- This event has passed.
Oct
22
CSBA 2021 Superannuation CX Forum
- Start
- October 22, '21 - 10:00 am
- End
- October 22, '21 - 3:00 pm
- Cost
- TBC
- Venue
- Online event
In the face of dramatic government reform and the ongoing impact of COVID-19, Super Funds are under increasing pressure to adapt.
What are the implications for retention and growth? How will funds engage with their members amid so much regulatory compliance? What will customer centricity look like in the new world?
The Forum will bring together top industry experts and thought leaders to share their stories in navigating change, leveraging customer feedback, and driving a culture of member centric innovation.