Elder abuse is a growing concern in our ageing society—and financial abuse is one of the most common forms it takes. Often perpetrated by those in a position of trust, it can present as subtle manipulation, undue influence, or even the complete loss of financial autonomy. As a financial adviser, you are in a critical position to recognise when something isn’t quite right.
This session explores how elder abuse can unfold within financial planning relationships, often hidden beneath the surface of well-meaning family involvement. You’ll learn how to identify the signs of diminishing capacity, undue influence, misuse of Enduring Powers of Attorney, and other red flags. Importantly, you’ll also explore how to adjust your advice process to preserve dignity, autonomy, and voice for older clients—especially in the face of family pressure.
Whether you work regularly with retirees, aged care clients, or families navigating complex transitions, this session will equip you to uphold the highest standards of ethical conduct and protect those most vulnerable to abuse.
Learning Outcomes:
Understand the forms and prevalence of elder abuse, with a focus on financial abuse and its intersection with cognitive decline and dependency.
Recognise common red flags of undue influence, coercion, and misuse of legal tools such as Enduring Powers of Attorney.
Learn how to differentiate between supportive family involvement and controlling or exploitative behaviour.
Develop strategies to safeguard older clients’ dignity and autonomy while meeting best interest and ethical obligations.
Gain practical tools for adjusting the advice process—such as who’s in the room, documentation, and referral pathways—to reduce risk and respond appropriately when concerns arise.
This session supports advisers in creating safer, more ethical advice practices for clients facing vulnerability due to age or capacity concerns.