On-boarding employees – why don’t we do it well?

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Some organisations recognise the importance of executing a well planned on-boarding process. The financial benefits are obvious. The sooner an employee is productive the sooner the return on investment. Yet in my experience many organisations fail to understand the importance of on-boarding and how hard it is for new employees to assimilate into an organisation. […]

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Why we hate managing poor performers and what to do about it

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Having been an internal HR practitioner and now the owner of my own HR consulting business, I have been involved in managing poor performance many times. A client recently contacted me about a performance matter. They had recently started in the organisation. One of their team members was a poor performer. The client was told […]

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Costly interview mistakes and how to avoid them

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When hiring the most common form of assessment is interviewing. Yet we know that the interview process has its flaws. Let’s admit it, we have all made poor hiring decisions in our careers and have suffered the consequences. The wrong hire ends up taking up all our time and energy and costs the organisation money. […]

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Tips to managing underperforming employees

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One of the greatest challenges for managers is dealing with employee underperformance. Limited skill in managing such situations can create angst, frustration and procrastination in managers and can also create a negative effect on other employees and ultimately client service. To effectively resolve such situations is critical. Here are some key ideas to help cultivate this […]

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