TAL expands Microsoft partnership to accelerate digital transformation and uplift AI skills

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TAL has announced an ambitious expansion of its strategic partnership with Microsoft, marking the Australian life insurer’s largest ever technology deal. The new five-year agreement will accelerate TAL’s advanced cloud

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Researchers unite with TAL and Workcom to strengthen support for Australians navigating mental health recovery

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The Digital Health Cooperative Research Centre (DHCRC), University of Sydney, TAL and Workcom have collaborated to improve the experience and recovery outcomes of Australians making income protection claims for a mental health condition. Led by

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TAL supported more Australians last financial year, meeting an important community need

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TAL provided an important financial safety net for 54,000 customers and their families last financial year, paying $4.7 billion in claims – the equivalent of around $90 million a week. 

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TAL’s latest claims data shows more people are benefiting from support the life insurer provides to Australians recovering from an injury or illness or adapting to life with a permanent disability 

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TAL’s latest claims data reveal that living claim benefits, paid to ill or injured customers, have grown to nearly 8 in 10 claims (78% or 28,450 customers) — up from

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Record claims paid highlights TAL’s role supporting Australians through some of life’s biggest challenges

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TAL has paid customers $4.2 billion in claims benefits in the 12 months to 31 March 2024, the highest annual claims ever paid by an Australian life insurer. Claims were

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TAL appoints Georgina Croft as Chief Claims Officer

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TAL is pleased to announce that Georgina Croft will join TAL’s Executive Team and has been appointed Chief Claims Officer commencing 1 March 2024. Ms Croft joins TAL having spent

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Latest round of BT Panorama enhancements uplift advice teams’ efficiency

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BT has updated BT Panorama with a range of enhancements centred on improving the user experience for the most frequent users of the platform, advice practices’ support staff. Based on

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