MetLife bolsters suite of adviser assistance tools with new podcast


Gary Bailison

MetLife Australia has redoubled its efforts to support the adviser community during a turbulent time, announcing a new podcast series to be added to its suite of existing assistance and education tools.

Each episode of the podcast, titled MetLife Insights, will feature a different adviser or licensee talking about their business and career, offering tips and advice, and discussing how they’ve overcome the challenges they’ve faced along the way.

Reflecting the current environment, the podcasts will initially have a COVID-19 lens and explore how advisers have adapted their business. However, MetLife plans for the series to continue beyond the pandemic and explore a wide range of issues facing the advice industry. 

Gary Bailison, Head of Individual Insurance at MetLife Australia, said: “We are active supporters of the advice industry and want to play a role in helping advisers navigate this evolving environment. With our podcast, we hope to create a feeling of connection and community for advisers as they adapt to both the changes brought about by COVID-19, and those that were reshaping the industry even before the pandemic.”

In addition to the podcast, MetLife is offering a series of webinars to help advisers get ready for the FASEA exams. The exam deadline was this week extended until January 2022.

“There are around 15,000 financial advisers currently waiting to take the FASEA exam, the outcome of which will have a direct impact on their livelihoods. By providing insight and support that will help guide their preparation, we are hoping to help put them in the best possible position to succeed,” Mr Bailison said.

“With all the stressors facing advisers, we want to be a trusted partner who can give industry players the tools they need to thrive. Our webinars and podcast are easy ways advisers can access information and feel secure in their jobs well into the future.”

MetLife Australia has also rolled out a series of webinars since April that address key topics for advisers, such as underwriting during a pandemic, along with soft skills development, such as developing a growth mindset and a leader’s guide to success. In addition, MetLife has launched online support tools for advisers which include materials to help them answer client questions and  resources for clients and advisers covering topics like keeping healthy while working from home and managing your team remotely.

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