AFCA publishes 2022–23 Annual Review

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AFCA has published its 2022-23 Annual Review.

In July we reported that AFCA had received 96,987 complaints from consumers and small businesses in 2022-23, which was a record and 34% more than the year before.

The Annual Review includes expanded and segmented data on banking and finance, insurance, investments and advice, and superannuation, along with a range of other topics, including scams.

Read the 2022-23 AFCA Annual Review.