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Internal hire strengthens Gallagher Bassett’s commitment to exceptional client service

16 Jun 2025
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Danny Benjamin

Gallagher Bassett (GB), a leading provider of claims and risk management services, has expanded its Client Services team with an internal appointment, now offering over 200 years of combined personal injury expertise.

The team of 16 recently welcomed Danny Benjamin to the role of Manager, Client Partnerships – Victoria. Commenting on the strategy behind the team’s growth, Debbie Vounakis, Head of Sales and Client Services – Personal Injury, shared.

“Personal injury claims are on the rise, both in terms of their number and the complexity, creating more demanding conditions for employers. These challenges require solutions that are specifically tailored to meet the unique needs of each situation and client. At Gallagher Bassett, our team is deeply committed to building strong, collaborative partnerships with our clients. We believe that by working closely together, we can develop and deliver customised solutions that effectively address these complex issues.”

With the recent addition of Danny Benjamin, who brings over 20 years’ experience with him to the role, GB is enhancing their team with substantial internal and industry experience. When asked about what sets GB’s approach apart from the competition, Danny had this to say: “At GB, our experienced staff possess in-depth knowledge of both national and statebased schemes. We are committed to developing our team by investing in advanced training and innovative decision support tools to deliver tailored, proactive solutions that meet the demands of our valued clients.”

“I’m excited to bring my experience delivering excellent personal injury claims outcomes to my new role here in Victoria.”

GB’s continued investment into its client services capabilities demonstrates a commitment to deliver the best possible outcomes for personal injury claimants and employers.

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