ANZIIF launches a short course to help brokers put compliance into practice 

Katrina Shanks

ANZIIF has released its Annual Compliance Update for Brokers short course to help Australian insurance brokers stay compliant and up to date with compliance changes.

The 50-minute course covers handling renewals, managing conflicts of interest and what providing financial services ‘efficiently, honestly and fairly’ means in practice.

For brokers, the value in completing this course is in turning compliance knowledge into everyday action.

The course helps them understand why specific requirements matter, identify the steps they need to take and document their actions clearly. This practical focus supports brokers to handle compliance responsibilities with greater confidence while protecting client information and supporting better client outcomes.

As AI tools become part of everyday work, the course examines how brokers can use them safely while protecting client information and following privacy guidelines.

“Compliance is about more than meeting requirements. It is about protecting clients and earning their trust,” says Katrina Shanks, ANZIIF CEO.

“For brokers, that means making sound decisions, managing conflicts of interest and safeguarding client information. Understanding these responsibilities and putting them into practice is central to professional broking,”

Brokers can read the course content or listen to the audio, with downloadable job aids available to support their work.