Video: Hot business tip number 7 – Change your approach to review meetings

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There is an intrinsic link – confirmed by research – between the quality of the review process (as rated by clients) and the satisfaction and retention rates amongst those same

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Hot business tip number 6: Tailor your communication strategy by client generation

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The Zurich sponsored ‘Connecting with Clients’ whitepaper identifies the communication preferences of different client generations (Gen Y, Gen X, and Baby Boomers), and quantifies the impact of tailoring the mix to

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Hot business tip number 5: Adopt an estate planning methodology across your business

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With an ageing population and increasing divorce rates, the demand for estate planning solutions will continue to grow rapidly in both the short and long-term. For many advisers, the term ‘estate planning

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Zurich says education and advice key to Australians avoiding life ‘mis-insurance’ gap

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New research explores degree of Australia’s mis-informed, mis-insured Zurich yesterday released new research showing many Australians have misperceptions about their life insurance, exposing them to a “mis-insurance” gap, the consequences

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Hot business tip no. 4: Review your client onboarding process

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They say first impressions count, and there is no doubt that the first 90 days of new client relationship are the most crucial; it is during this period that the ‘die is

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Hot business tip no. 3: Place a higher value on your time

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Placing a higher value on your time can be a game changer for many advisers, and often is the catalyst for significant changes in value proposition, business model, remuneration structure, resourcing and technology usage.

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Zurich boosts Life Risk Underwriting team to meet rapidly changing needs of advisers and customers

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Zurich Financial Services Australia Limited (Zurich) announced today the appointment of two Senior Life Risk Underwriters – the latest in a string of appointments for the Life & Investments business

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Hot business tip no. 2: Survey your clients

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It may seem self evident that you care about what your clients think, and yet – according to Rod Bertino from Business Health – only 15% of practices formally seek feedback from their

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Zurich launches iPad communications mix simulator

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Zurich yesterday announced the launch of a communications mix simulator, designed to enable financial advisers to assess the effectiveness of their client communication strategy. Designed in partnership with the Beddoes

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Hot business tip no. 1: Look after yourself and your staff

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Looking after yourself and your team draws on several important considerations for financial advisers. There is the importance of your HR approach; there are matters around staff motivation and of course there are

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