Link Group’s Fund Administration division signs contract with Queensland’s Intrust Super


Suzanne Holden

Link Group’s Fund Administration division, part of Link Administration Holdings Ltd (ASX: LNK), today announced it has signed a new five-year contract with Queensland-based Intrust Super that will provide Intrust’s members with a range of enhanced services, including ways to effortlessly boost their superannuation balances.

Intrust has almost 117,000 members and more than 18,000 employers and has been a customer of Link Group since 1988. Intrust specifically caters for the hospitality, clubs, tourism and retail sectors and designs products and services to suit that membership base.

“Link and Intrust are both deeply focussed on putting members first and driving meaningful member engagement,” said Suzanne Holden, Chief Executive Officer of Link Fund Administration.

“We will work closely with Intrust so it can continue to deliver first-rate solutions to its superannuation and pension members and employer base.

“Our scale, the adaptability of our systems and our continuous investment in innovation and analytics, allows us to grow with the needs of our superannuation fund customers, helping them better service their members, right down to making sure they benefit from the everyday transactions they make.”

Link will work with Intrust to provide its members and employer base with a raft of new tools to deliver enhanced superannuation solutions.

As part of the new agreement with Intrust, Link will:

  • Provide Intrust members with a micro-investing mobile app that allows them to ‘roundup’ their everyday transactions to contribute to their fund, providing an easy and efficient way for Intrust to engage with members and help them build a healthier balance
  • Provide the capability for Intrust members to change the frequency of their pension from bi-monthly to fortnightly, improving the payments cycle over the course of a year
  • Provide employers with an enhanced mechanism to contribute to an Intrust member’s superannuation account.

Link’s Fund Administration division combines its proprietary technology, processes and people to deliver a comprehensive financial data solution to its superannuation clients, servicing an underlying stakeholder base of approximately 10 million superannuation account holders.

“We support clients across all superannuation fund sectors, including government, industry, retail and corporate,” said Ms Holden.

“Our goal is to offer the most comprehensive fund administration solution on the market, allowing Funds to tailor their member experience and members to fully engage with their superannuation fund.”

Intrust is headquartered in Brisbane and has around $2.3 billion in assets under management.

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