ampfpa members step up action against AMP


Neil Macdonald

Members of the AMP Financial Planners Association (ampfpa) are stepping up action to contest changes announced by AMP.

Ampfpa CEO, Neil Macdonald said, “AMP is on the record saying it is trying to right some of the wrongs of the past – it cannot right wrongs by doing the wrong thing by its own people.”

The ampfpa has surveyed member practices about the action they want to take and received a response rate of over 90%. “Of those who responded, over 93% indicated they support legal action,” he said.

To that end, ampfpa has arranged legal packs outlining the available options for its members and is seeking additional information from them.

“We are aware that tier one legal firms are prepared to run a class action against AMP and funders are available at very competitive terms,” Mr Macdonald said. “Our members intend to hold AMP accountable for the severe financial, reputational and psychological harm it is inflicting on its own advisers.”

On 8 August 2019, AMP announced that it intended to cull its adviser network and slash the amount it would pay under its Buyer of Last Resort (BOLR) terms to exiting advisers from four times recurring revenue to a maximum of 2.5 times.

“This action was taken without consultation with ampfpa, without the required 13 months’ notice to advisers, and after AMP assurances that existing BOLR arrangements would not change,” Mr Macdonald said.

As recently as May 2018, AMP Financial Planning’s then managing director met with AMP practices around Australia to reassure them that prevailing BOLR terms would remain the same.

“Based on this assurance, many practices may have made a decision to stay on with AMP last year, rather than exercising their BOLR rights,” he said.

The ampfpa has prepared an issues paper on behalf of its members, as well as member questions for AMP. The ampfpa has invited AMP senior management to attend an afternoon meeting to be held later this month with advice practices staying on with AMP and the ampfpa has also written directly to individual members of the AMP Board of Directors outlining ampfpa’s concerns. This letter followed two previous letters that ampfpa sent directly to each individual member of the AMP Board on 5 August 2019 and 7 August 2019, both of which were ignored.

“The response we received to the third letter came from AMP management and does not inspire us with much confidence.”

Mr Macdonald said the ampfpa objects to suggestions that the advisers currently being culled by AMP are those who will not be able to meet new compliance obligations or will not be able to transition to a fee-for-service practice.

“It has been reported in the media that AMP has identified practices that won’t make it through the transition because, ‘their business economics simply aren’t strong enough’. In our opinion, what this actually means is that AMP thinks they cannot profit from these practices and so is organising their exit. This does not excuse AMP from honouring the agreements it has with these practices and the BOLR terms that were in place before 8 August 2019.”

Mr Macdonald said the ampfpa is aware that members are contacting their local Members of Parliament and Small Business Ombudsman offices in their home states to air their concerns. “Several ampfpa members are actively pursuing these avenues,” he said.

The ampfpa would prefer to consult with AMP to arrive at a fair outcome for their members, their members’ clients and AMP. “In the meantime, AMP should pay the agreed BOLR multiples to those who have previously provided their notice.”

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