Deakin researchers use AI to speed up IOOF customer processes

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Deakin researchers have partnered with financial services provider IOOF to apply artificial intelligence (AI) to the company’s in-house client administrative system – making processing times up to 400 times faster. The project, led by Deakin University’s Applied Artificial Intelligence Institute (A²I²), aims to streamline the handling of hundreds of email queries received by IOOF business […]

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OpenMarkets clients first to access NSX via mobile trading app

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OpenMarkets Australia, a digital investing platform with more than 30,000 accounts, is the first to offer clients the ability to invest into companies listed on the National Stock Exchange (NSX) on-the-go via their mobile app OpenMarkets Equix. The Equix mobile app is now available on Apple and Android devices, opening-up Australia’s second largest stock exchange to […]

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Advisers demanding more from technology and platform providers

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The expectations from financial advisers on the ability for software and platform providers to act transparently and with integrity has substantially increased since the release of the Hayne Royal Commission findings, according to WealthO2 managing director, Shannon Bernasconi. Commissioner Hayne’s report had a focus on the monetary benefits that flow to advisers and licensees, however one […]

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Pendal appoints Machine Learning expert for Fixed Income

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Pendal, one of Australia’s largest and most enduring pure investment managers, has made its first appointment of a dedicated Machine Learning Quantitative Analyst in its Bond, Income & Defensive Strategies boutique, led by Vimal Gor. Itay Feldman has been recruited, initially on a one year basis, with a brief to integrate Machine Learning into the […]

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AstuteWheel Expands Fintech with Regtech

Client engagement solution, AstuteWheel, is celebrating its seventh birthday with the launch of third generation software that includes a regtech solution for financial planners. AstuteWheel Managing Director, Hans Egger, says the latest version of the software comes with new functionality and a new way of taking up the AstuteWheel offer as well as addressing a […]

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The silent disruption of the accounting industry

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Amidst the protest of taxi drivers against ride-sharing, the headlines of more manufacturing companies closing and uproar over telecommunications jobs moving overseas, the mature accounting industry is quietly undergoing a dramatic innovation transition. And, the $1Billion Australian FinTech Industry is not the only one to blame. ‘Disruptive Technology’ has been commonplace business language since it […]

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Zurich LiveWell program empowers and rewards customers

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Zurich has unveiled a new wellness program – LiveWell – designed to empower and reward life insurance customers who take steps to improve and maintain their physical and mental wellness. LiveWell is an app based program which provides tools for individuals across three wellness pillars: Body, Mind and Community. By logging activity across these pillars […]

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CPD: 5G – connecting to new investment opportunities

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5G heralds a new era in telecommunications, one that’s focused on speed and software. It’s an area of interest for Munro Partners, one of GSFM’s investment partners and manager of the Munro Global Growth Fund. In this article, the benefits of 5G are examined and the investment thesis explored. Some commentators are heralding the arrival […]

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Refinitiv report finds Asia Pacific companies to ramp-up innovation as 75% fall prey to financial crime

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Refinitiv, one of the world’s largest providers of financial markets data and infrastructure, has published its second annual financial crime report yesterday. Innovation and the fight against financial crime: How data and technology can turn the tide, one of the most comprehensive surveys of international businesses, highlights that almost three-quarters (75%) of Asia Pacific organisations […]

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New research reveals 80% of brokers, insurers and MGAs lack effective business intelligence tools

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According to new research by Novidea, the data-driven insurance distribution platform, 80% of the brokers, insurers and MGAs surveyed do not have effective business intelligence tools in place. One in five brokers (20%) are currently using four or more different systems to manage their day to day operations. The research also showed that many are struggling […]

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