ANZ agrees to enforceable undertaking with ASIC regarding Prime Access

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ANZ Last Friday confirmed it has entered into an enforceable undertaking with the Australian Securities and Investments Commission (ASIC) after completing a review of its Prime Access fee-for-service package of services. ANZ Group Executive Wealth Australia, Alexis George said: “We have apologised to those customers who did not receive an annual documented review, part of […]

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ANZ welcomes parliamentary report on life insurance industry

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ANZ yesterday welcomed the final report of the Parliamentary Joint Committee (PJC) Inquiry into the Life Insurance Industry. Commenting on the PJC report, ANZ Group Executive Wealth Alexis George said: “The committee has considered a range of issues in producing this important report. “While ANZ is considering the findings, we believe there are a number […]

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ANZ Wealth’s OnePath continues its investment to address industry challenges

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ANZ Wealth has announced it had introduced a series of initiatives to its OnePath solution in a bid to strengthen its relationship with funds and their members, and to help build trust as the life insurance sector faced a range of challenges. ANZ outlined some of the challenges in its whitepaper titled ‘Life Insurance: The Case […]

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ANZ Wealth’s OneCare life insurance now available on Macquarie Wrap

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ANZ Wealth’s OneCare life insurance is now available through Macquarie Wrap, making it accessible to more advisers. OneCare gives advisers access to a comprehensive range of insurance covers that can be tailored for clients’ needs during different stages of their life – all under one policy. Commenting on the arrangement, Gerard Kerr, Head of Life […]

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ANZ’s OneView Life enhanced for adviser mobile self-service

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ANZ Wealth has announced a suite of enhancements to its online adviser portal OneView Life, providing advisers with centralised, mobile access to client and policy information. Gerard Kerr, Head of Life Insurance at ANZ Wealth said: “The portal’s new dashboard, weekly customisable reports and mobile compatibility equip advisers with immediate access to client information and […]

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ANZ Wealth prepares advisers for Life Insurance Framework (LIF) reforms

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ANZ Wealth have announced the launch of its new online LIF Hub, supporting advisers to prepare for the LIF reforms in force from 1 January 2018. The hub provides clear guidelines on how OneCare commissions will be paid once the reforms take effect, as well as highlight ongoing technology and service enhancements that aim to […]

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ANZ Wealth launches mental health coaching with Remedy Healthcare

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ANZ Wealth has announced the launch of its mental health coaching pilot for OneCare Income Protection customers, in partnership with Remedy Healthcare. Customers lodging income protection claims relating to depression or anxiety will be offered a Remedy Healthcare MindStep™ program. This phone-based support program will be complimentary, optional and individually tailored. OneCare Income Protection customers […]

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ANZ Wealth white paper advocates change for sustainable insurance industry

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ANZ Wealth yesterday released Life insurance: the case for change, a white paper analysing challenges shaping the life insurance sector, including shifting consumer expectations, increased scrutiny and regulation, pricing pressure and high-tech disruptors. ANZ Wealth Head of Life Insurance, Gerard Kerr said: “The white paper examines how we can build a sustainable industry that protects […]

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ANZ strengthens OneCare insurance offering with greater choice

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ANZ Wealth yesterday released its new Income Secure Essentials and Severity Trauma covers, as part of the OneCare range to offer customers more cost-effective and accessible life insurance options. ANZ Wealth Head of Life Insurance Gerard Kerr said, “These new covers are a really positive step toward providing advisers and customers with more affordable life […]

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ANZ Wealth pilots active lifestyle program with OneCare customers

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ANZ Wealth has launched its OnePath Steps Challenge, a 90-day pilot program that encourages and rewards active lifestyles among OneCare customers. Selected participants can use their wearable fitness device or a mobile phone fitness application to track their steps and will receive a WISH e-gift card each time they achieve 10 days of a minimum […]

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