Australian Insurance Industry Award winners announced

Prue Willsford

The Australian and New Zealand Institute of Insurance and Finance and founding partner Asia Insurance Review are pleased to announce the winners of the 2014 Australian Insurance Industry Awards. The winners were honoured at a ceremony in Sydney last night.

Winners included Allianz Australia for Large General Insurance Company of the Year, Aon as Large Broker of the Year and CommInsure as Life Insurance Company of the Year. Small and medium-sized enterprises were well represented, with National Transport Insurance (NTI) taking out two awards. The Innovation of the Year prize awarded two winners, CelsiusPro(Aust) Pty Ltd for farm insurance products for the developing world and Gratex International for developing operations and business systems.

Prue Willsford, CEO of the Australian and New Zealand Institute of Insurance and Finance, said there was significant emphasis on customer service and satisfaction from all who submitted for the Awards.

“Every year we see insurers and those operating in the insurance market focus more and more on customer service, responsiveness to customer needs and customer retention. We judge the Awards on a number of factors including innovation and achievement, but the fact that the industry is focusing so much on the consumer shows that despite operating in extremely difficult circumstances, companies want to keep their policyholders happy.”

“These Awards are about recognising excellence but they are also about celebrating being part of a collegial, supportive professional community that does its utmost to produce great results,” Ms Willsford said.

The full list of winners is: