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MetLife Australia bolsters innovation and sales teams with new hires

24 May 2016
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MetLife Insurance, the Australian arm of one of the world’s largest insurers, has strengthened its innovation and sales teams with two new senior hires.

Brenton Charnley has been appointed as MetLife’s Senior Manager, Innovation and will be responsible for embedding the innovation process within the organisation and driving continued improvement of MetLife’s customer experience journey. Prior to joining MetLife, he spent eight years consulting with KPMG Australia and was global program manager for elevate61, KPMG and Advance’s rapid growth entrepreneur program, helping technology start-ups scale globally.

Alex Kleiman has been appointed Head of B2B Sales and Head of Melbourne Office and will lead MetLife’s new business sales and acquisition efforts in Group and Direct. He joins MetLife from Mercer, where he was previously Partner and Sales Leader responsible for driving the growth of Mercer’s financial services business.

Commenting on the appointments, MetLife Australia CEO Deanne Stewart said: “Given our business vision and commitment to innovation, we’re excited to welcome Brenton to help further ingrain a culture of innovation in MetLife’s DNA and cut through complexity, drawing on his experience with start-ups and entrepreneurs.

“Alex has exceptional skills developing partnerships and will continue to evolve our sales strategies. Alex will also lead our Melbourne office, where over the past two years, we’ve continued to expand our talent pool of senior executives to support a growing number of key clients and prospects.”

Ms Stewart added that the growing MetLife team was constantly working to challenge the industry to offer better solutions and improved customer experiences.

“Customers are quite rightly demanding more from the industry and it’s crucial we devote time and resources to better understand their needs. We’re focused on delivering solutions that really make a difference and ensuring every step of the process is handled with the utmost care and compassion.”

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