Australians seeking financial guidance in face of COVID-19 uncertainty

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Australian consumers are taking a more active interest in their insurance and superannuation, as the impact of COVID-19 on personal finances continues to be felt.  According to new research from life insurer MetLife Australia, 28% Australians have undertaken some form of activity with regards to life insurance since the outbreak of COVID-19, and this number

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New MetLife research suggests financial advisers should consider multiple payment structures to cater to individual client needs

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New research released by MetLife Australia reveals ‘commission’ isn’t the dirty word we think it is and suggests financial advisers should consider implementing a range of payment options to suit the individual needs of clients. Now in its second year, the MetLife Adviser-Client Relationship Report 2019 is the largest quantitative study of its kind and

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MetLife appoints Wendy Tse Chief of Staff and External Affairs

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MetLife Australia has announced the appointment of Wendy Tse as Chief of Staff and External Affairs, joining the business in early April 2020. Wendy comes to MetLife from KPMG, where she has been a Director in the superannuation advisory team for the last two years. Her new MetLife role includes responsibility for advising clients on

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The Banking and Finance Oath and MetLife encourage industry to rebuild trust

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MetLife Australia have worked with the The Banking and Finance Oath to encourage other financial services organisations to back lifting ethical standards across the industry, by supporting their employees to take the Oath. MetLife is the first insurer to support The BFO at an organisational level, by encouraging its own staff to take the Oath,

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Financial advisers risk losing clients if they fail to demonstrate long term value of advice

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Life insurance provider MetLife Australia has released a new report revealing a disconnect between perceptions of cost and value when it comes to insurance and financial advice. Now in its second year, the MetLife Adviser-Client Relationship Report 2019 is the largest quantitative study of its kind and includes insights from consumers and Small to Medium Enterprises (SMEs)

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MetLife Australia awarded Life Insurance Company of the Year in Australian Insurance Industry Awards

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MetLife has been named Life Insurance Company of the Year at the ANZIIF Australian Insurance Industry Awards. MetLife CEO Richard Nunn said: “We’re delighted to have won the Life Insurance Company of the Year award. It’s testament to the hard work and dedication of our staff and what we have achieved in the last year.

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New Head of CX appointed by MetLife

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MetLife has appointed Lina Saliba as Head of Customer Experience, strengthening the capabilities of MetLife’s CX team. The appointment comes just over a month after Chesne Stafford took up the new role of Chief Customer and Marketing Officer. With 20 years’ experience across customer experience and operations in the financial services and telco industries, Lina

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Award winning MetLife makes key retail appointments

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Almost a year after launching the Retail business and days after winning  New Product of the Year at the Insurance Asia Awards 2019, MetLife Australia announces two key appointments to the Retail team. John Ashton has been appointed Head of Retail Product, managing product strategy and strengthening the team’s senior experience. John has more than

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MetLife makes key leadership appointments to drive growth

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MetLife Australia has announced two leadership appointments designed to drive business growth and strengthen key capabilities in the business to deliver on the vision of being the fastest, easiest and most caring life insurer. Both appointments are effective from 1 July. A new role – Chief Customer & Marketing Officer – has been created to

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Millennials financially confident but inadequately insured, says MetLife

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The majority of millennials (92%) feel confident about their future financial situation but may be unprepared for the possibility of unemployment due to injury or illness. New research from MetLife reveals that six in ten (63%) millennials without an adviser and five in ten (54%) advised millennials could only maintain their current lifestyle for a

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