Megan Beer
AMP’s mental health training, which helps employees and advisers engage with people experiencing mental health issues, has been honoured with the Innovation in Retail Life Insurance award from the Financial Services Council of Australia.
Developed in conjunction with mental health research organisation the Black Dog Institute, the training is well above the FSC standard for mental health in terms of the breadth of people who can access it and the depth of content covered.
Since a training refresh in October 2017, AMP has seen around 600 financial advisers voluntarily undertake the training.
“To have so many of our advisers proactively opt-in to take the training in just six months has exceeded all expectations,” said AMP Group Executive Insurance, Megan Beer.
“It reflects the growing understanding of the impact of mental health on clients and the growing willingness for our broader community to respond to these challenges.
“We’re now planning to make the training available to our external and non-aligned financial advisers.”
Research shows that one in five people suffer from mental illness at any given time, and advisers are well positioned to make a difference.
“This training helps equip advisers if they’re seeing concerning signs in a customer they’ve known and developed a relationship with over time,” said Ms Beer.
