MLC Life Insurance welcomes Albanese Government support for life insurance covering 24 million Australians

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As Treasury opens consultation on its draft legislation for the objective of superannuation, MLC Life Insurance has welcomed the government’s commitment to insurance in super, underlining its importance to helping... Read more continue reading

The Council of Australian Life Insurers launches ReCALIbrate: A chance for women to reshape life insurance

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On 6 September 2023, the Council of Australian Life Insurers (CALI) launched ReCALIbrate: a chance for women to reshape life insurance. The inaugural program will provide $2,000 grants to five... Read more continue reading

MLC Life Insurance first Australian insurer to offer AI-guided mental health support

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MLC Life Insurance continues to improve its total customer experience, as the first Australian life insurer to offer customers AI-guided mental health support, and the first in the world to... Read more continue reading

DB Results disrupts insurance industry with innovative Policy Administration Solution

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Designed in collaboration with industry experts, leading Australian consulting and technology company, DB Results, has developed, delivered, and implemented the first cloud-native, low-code, and low-complexity Policy Administration System (PAS) for... Read more continue reading

ASIC review finds insurers can and should improve claims handling

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ASIC is calling on general insurers to improve their claims handling practices and resourcing after a review of home insurance claims found weaknesses across five key areas. ASIC’s Report 768 Navigating the... Read more continue reading

Chubb promotes Serene Neo to head its accident and health business in Asia Pacific

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Chubb has announced the appointment of Serene Neo as Head of Accident & Health (A&H) for Asia Pacific, effective 1 August 2023. In this role she will report to Ben... Read more continue reading

Industry first – Asendium and LML Insurance Group lower PI premiums for AFSL holders

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In a ground-breaking move, Asendium, a tech-disrupter, has partnered with LML Insurance Group, to offer an industry-first; reduced PI premiums for AFSL holders who use Asendium for their advice production.... Read more continue reading

Macroscope: As safe as houses?

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Ninety One Analyst Rebecca Phillips and Strategist Russell Silberston query not only if houses are as safe an investment, but what are the economic implications when things go wrong? From... Read more continue reading

What do Life Insurance customers want?

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One of the questions that continually vexes professionals is “what do customers want?“ In the life insurance area of financial services the answer is even tougher to find than usual,... Read more continue reading

Risk claims handling – rethinking the advice approach post-QAR

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Ahead of the Quality of Advice Review’s final report being released, Michelle Levy gave some early clarity on the topic of commissions in life insurance, when she made public her... Read more continue reading