Understanding emotions key to successful advice

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Understanding some of the basic principles of behavioural science can help financial advisers to design better “advice experiences” for their clients. An experience that’s centred around a client’s goal achievement, according to a new white paper from Advice Intelligence (a.i.). a.i.’s online goals-based advice (GBA) white paper aims to highlight the importance and benefits of […]

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Advice Intelligence launches new world financial planning technology

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Advice Intelligence (a.i.) has launched Version 1.0 of it’s software platform to financial advisers across Australia. This launch marks the start of a ‘new world’ financial planning movement that will be crucial for the future success of the advice industry. The new technology enables advisers and their clients to co-create the advice journey together. The […]

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a.i. sees opportunity to break down financial advice barriers

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For the financial planning industry to evolve and rebuild trust with the consumer, it must first listen to what consumers want and then deconstruct the barriers that daunt the consumer in their advice journey, according to Advice Intelligence (a.i.). “Our aim is to transform financial advice into a language that a consumer speaks and a […]

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Breaking down inequality: the different sex debate

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The equality theme is highly topical in our society today. Australians will soon learn the outcome of a postal vote on same sex marriage. Leaving out the politics, the ‘postal plebiscite’ is essentially a heightened version of another long-term, slow-burn societal discussion we need to have. By this I mean the debate around financial equality […]

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Fear and loathing from Silicon Valley

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An all-pervasive feature of modern life is the speed of technological change, and of our collective capacity to adapt to the multiple impacts of change. It is natural to question the benefits: does the constant challenge to keep up and adapt simplify my life or make it ever more complex? Would a fully-automated advice capability […]

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How digital automation can help offset Australia’s 492 per cent regulation boom (and restore a little trust)

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Damage control does not come cheap. Just ask Dongjin Koh, President of Mobile at Samsung Electronics. Koh told press in October this year that the total recall of the inflammable Galaxy Note 7 range – based on reports of just under 50 exploding units of the 2.5 million shipped products – would cost the Korean […]

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Are we there yet? The 4 levels of digital financial advice automation

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In a previous article I wrote about the limitations of the recent ASIC guide on digital automated advice (RG 255) and made comparison with the regulatory control of driverless car technology in the United States to help illustrate a key point: tough limits are needed to regulate a wide spectrum of providers that go by the name ‘robo’ […]

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What ASIC, grappling with the lawless state of Australian robo advice, must learn from the driverless car industry

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As global tech heavyweights Google and Apple, along with emerging automotive brand Tesla and even global taxi industry disrupter Uber vie for dominance in the fast developing ‘driverless car’ space, the relevant legislators have struggled to keep pace with those persistent software developers. Perhaps spurred on by the first death of a motorist who placed […]

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Why robo advice is a furphy (and Pokémon Go is not an Olympic sport)

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Linking the terms ‘robo’ and ‘advice’ together is to me the same as saying Pokémon Go qualifies as an Olympic sport. Some might consider the popular smartphone app a worthy athletic pursuit…but it all depends on your definition of sport. The elasticity of definitions is the central point of this blog, and the reason why I believe […]

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Why ROBO advice is more human than you think

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Let’s define ROBO. artificial intelligence (ai) ROBO is the creation of intelligent machines that work and react like humans. It’s computer science that incorporates knowledge, reasoning, problem solving, perception, learning and the ability to manipulate. Computers can only act or react like humans if they have an abundance of information relating to the world. Let’s […]

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