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Everything from Rod Bertino - Business Health

What do your clients think of you?

From Rod Bertino - Business Health

Few advisers would disagree that providing top class client service is a critical part of running a successful practice, but it is dangerous for planners to assume that they know

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07 Sep 2011
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Benchmarking financial planning practices

From Rod Bertino - Business Health

The advent of benchmarking and the “Balanced Scorecard” have provided many Australian advisory businesses with some fabulous information over the last few years. However, the warning by Mark Twain that

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26 Aug 2011
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