Video: Estate Planning

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With an ageing population and increasing divorce rates, the demand for estate planning solutions will continue to grow rapidly in both the short and long-term. For many advisers, the term

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Zurich partners with AdviserLogic to deliver adviser efficiency boost

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Zurich Financial Services Australia (Zurich) – the first life insurer to offer daily data feeds – yesterday announced the extension of this facility to users of the AdviserLogic platform. Effective

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Stop thief! That’s my identity

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Identity theft is a multi-billion dollar problem – and growing. To the extent that financial advisers help guide their clients in protecting against risks, the topic of identity theft is

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Zurich expands and strengthens Life Risk sales team with key appointments

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Zurich Financial Services Australia Limited (Zurich) has further strengthened its Life Risk sales team with the appointment of two new Business Development Managers and one Business Development Associate across the

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Hot business tip no. 11: Run a program where staff drive improvements

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Getting your staff involved in driving continual improvement within your business is a win-win; often they are closer to many aspects of the business operations than you and so are better placed to

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Hot business tip no. 10: Develop a client retention strategy

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Acquiring a new client can be between 5 and 10 times more costly than retaining an existing one, meaning a retention strategy should be an essential part of your business

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Hot business tip number 9: Set up a Board of Advice

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Typically, more than 80% of shortlisted practices in the Adviser of the Year Award use a Board of Advice (BoA). But whilst the objectives of establishing a BoA are generally

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Hot business tip number 8: Create a differentiated service offering (segment your client base)

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The pareto principle – aka the 80/20 rule – is a universal truth; the majority of your profit is derived from a subset of your total client base. Despite this

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Video: Hot business tip number 7 – Change your approach to review meetings

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There is an intrinsic link – confirmed by research – between the quality of the review process (as rated by clients) and the satisfaction and retention rates amongst those same

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SMEs caught unaware on business expenses protection

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Crowe Horwath and Zurich Financial Services Australia partner to address SME underinsurance A new strategic partnership announced yesterday between leading national accounting and financial services firm, Crowe Horwath, and Zurich

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